Last Updated on: 11-May-2025

Dashboard

Since Year 2022

Total

616698
Registered Users 1293655
Registered Enterprises 1301318
Applications Received 1263843
Applications Disposed 27613
Query Raised 9862
In Progress Department

Progress Chart

Disposed

Query

In Progress

Total Applied Applications

136184 Year -2025

+

414171 Year -2024

+

1324035 Prior to 2024

=

1874390 Total

Online Single Window System Dashboard

Department Name

Total no of applications received

Total no of applications processed

Avg time taken to grant approval (in Days)

Median time taken to grant approval (in Days)

Minimum time taken to obtain approval (in Days)

Max time taken to obtain approval (in Days)

Average fee taken by the Department for completion of entire process of obtaining approval/certificate

View Details

Agriculture Department

84853

83583

4.00

0.00

424.00

1696.63

Animal Husbandry Department

428

419

16.00

0.00

163.00

0.00

Board of Revenue, Uttar Pradesh

12598

11845

31.00

0.00

964.00

34313.49

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
New Licence for Single cinema Multiplex Travelling cinema Special cinematograph exhibition Video Cinema Travelling Video Cinema Local Channel and Video library	30	389	371	10	6.00	0.00	164.00	75268.84
Operator Permit for CinematographDigital Projection System	30	149	132	17	14.00	0.00	87.00	213.44
Permission of various Entertainments (Other than Licensed Entertainments Cable and DTH as Amusement Parkwater ParkCabaret or Floor ShowGiant wheel Video Games Games of SkillMimicryCarnivalPuppet ShowNon-Classical Music Horse Race Pool Game Bowling Alley Billiards SnookerOther Entertainments not covered by the above mentioned list)	30	1077	1029	10	4.00	0.00	162.00	0.00
Renewal of License for Single cinema Multiplex Travelling cinemaSpecial cinematograph exhibition Video CinemaTravelling Video Cinema Local Channel and Video library	30	1871	1860	9	5.00	0.00	231.00	54174.48
	Total	3486	3392

Commercial Tax Department

3486

3392

5.00

0.00

231.00

40380.69

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Apply for Capital Grant	120	18	9	253	243.00	70.00	423.00	0.00
Apply for Interest Subvention	120	15	6	240	257.00	54.00	416.00	0.00
Apply for Refrigerated Van Insulated Van Road Milk Tanker Bulk Milk Cooler Ice Cream Trolley etc	120	7	1	7	7.00	0.00	0.00	0.00
Apply For Reimbursement of Electricity Duty Stamp Duty only	120	2	1	263	263.00	263.00	263.00	0.00
Apply for Reimbursement of Provision for Market Development and Brand Promotion	120	0	0	0	0.00	0.00	0.00	0.00
	Total	42	17

Dairy Development Department

243.00

54.00

423.00

0.00

Department of Additional Sources of Energy

138

57.00

30.00

277.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Licence of industrial alcohal(FL-39,40,41)	10	7	7	42	64.50	78.00	502.00	0.00
Application for licence to manufacture goods liable to duty of excise under the medicinal and tolet preparation(in bond/ outside bond(excise duty) act 1955.	10	0	0	0	0.00	0.00	0.00	0.00
Application to establish a brewery.	10	2	2	181	362.00	141.00	426.00	250000.00
Application to establish distillery.	10	19	18	125	146.00	42.00	511.00	500000.00
Brand-Label Registration	14	0	0	0	0.00	0.00	0.00	0.00
ENA Export	14	0	0	0	0.00	0.00	0.00	0.00
ENA Import	7	0	0	0	0.00	0.00	0.00	0.00
Export of IMFL	14	0	0	0	0.00	0.00	0.00	0.00
Licence for establish a brewery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for establishment of a distillery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol is Completely converted in other chemical.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol used as a solvent.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for petroleum depot and thinners etc.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for running a brewery.	10	1	1	7	7.00	7.00	28.00	1000.00
Licence for running a distillery.	10	12	12	23	17.00	6.00	68.00	700.00
Licence to manufacture medicinal and tolet preparation containing alcohol out side bond.	10	0	0	0	0.00	0.00	0.00	0.00
Licence to manufacture medicinal and tolet preparation containing alcohol,opium, Indian herp and other narcotic drugs and narcotics under bond for payment of duty.	10	0	0	0	0.00	0.00	0.00	0.00
License for Retail Shops and Renewal	7	85325	85306	1	0.00	0.00	751.00	0.00
Liquor Import from Other Countries	7	0	0	0	0.00	0.00	0.00	0.00
Liquor import from Other States	7	0	0	0	0.00	0.00	0.00	0.00
Renewal of Brand-Label	14	0	0	0	0.00	0.00	0.00	0.00
	Total	85366	85346

Department of Excise

85366

85346

0.00

751.00

125.42

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Capital Subsidy for New or Expansion of Food Processing Industries	60	930	763	131	106.00	0.00	404.00	0.00
Application for Capital Subsidy on Installation of Solar Power Plant in Food Processing unit in Rural area	60	111	105	101	74.00	0.00	244.00	0.00
Application for Decentralized Processing Storage	60	17	17	280	306.00	276.00	276.00	0.00
Application for Interest Subsidy of Reefer Vehicles	60	16	12	173	185.00	68.00	144.00	0.00
Application for Transport Subsidy for Exports	60	10	9	150	70.00	31.00	70.00	0.00
Apply for Incentive Under Food Processing Policy	30	6	6	0	0.00	0.00	0.00	0.00
	Total	1090	912

Department of Horticulture and Food Processing

1090

912

96.00

0.00

404.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Amendment for change in factory name under the factories act 1948	30	604	496	4	3.00	0.00	42.00	0.00
Amendment for change in occupier under the factories act 1948	30	1508	1249	6	4.00	0.00	41.00	5.01
Amendment for extension in building plan under the factories act 1948	30	433	376	8	5.00	0.00	40.00	0.00
Amendment for manager under the factories act 1948	30	1409	1291	5	3.00	0.00	39.00	0.00
Amendment for revised building plan	30	2092	1851	5	4.00	0.00	55.00	3.45
Amendment forchange in number of workers and power under the factories act 1948	30	1386	1294	5	4.00	0.00	178.00	6408.62
Amendment in license issued to contractor under Contract Labour (Regulation and Abolition Act) 1970	30	1227	1224	1	1.00	0.00	155.00	26684.43
Amendment in license issued under the Inter State Migrant workmen Act 1979	30	12	12	6	4.00	0.00	21.00	149.29
Amendment in registration issued to establishment under the Motor and Transport Workers Act 1961	30	25	25	1	1.00	0.00	5.00	5.00
Amendment in registration issued to establishments under Uttar Pradesh Shops and Commercial Establishment Act 1962	30	13142	13117	1	1.00	0.00	22.00	4887.43
Amendment in registration issued to the Principal Employer under the Contract Labour (Regulation and Abolition Act 1970)	30	4199	4191	1	0.00	0.00	24.00	297.76
Amendment in registration issued to the Principal Employer under the Inter State Migrant workmen Act 1979	30	23	23	2	1.00	0.00	11.00	71.88
Approval for Boiler Erector	30	84	83	6	4.00	0.00	30.00	9903.61
Approval of Boiler Manufacturer	30	32	32	8	4.50	1.00	23.00	10483.87
Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948	30	9190	8782	3	2.00	0.00	52.00	2.91
License for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	3979	3978	1	1.00	0.00	118.00	38064.02
License for contractors under the Inter State Migrant Workmen(RECS) Act 1979	30	193	193	1	1.00	0.00	15.00	2716.98
Proposed Building Plan under The Factories Act 1948	30	237	210	10	5.00	0.00	64.00	0.00
RE-apply Approval of plan and permission to construct extend or take into use any building as a factory under the Factories Act 1948	30	141	132	5	2.00	0.00	27.00	0.00
Re-apply Registration and grant of license under The Factories Act 1948	30	139	128	8	3.00	0.00	32.00	0.00
Registration and grant of license under The Factories Act, 1948	30	9225	7493	4	3.00	0.00	57.00	2878.94
Registration of Boilers under Indian Boillers Act, 1923	30	667	651	15	16.00	0.00	39.00	13500.90
Registration of establishment under the Inter State Migrant Workmen (RE/CS) Act, 1979	30	434	434	2	1.00	0.00	178.00	466.88
Registration of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	5668	5664	1	1.00	0.00	293.00	1378.46
Registration under Beedi Cigar Act	21	733	733	0	1.00	0.00	16.00	54.72
Registration under Motor Transport Act	21	916	916	1	1.00	0.00	186.00	731.11
Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996	30	148690	148448	0	0.00	0.00	191.00	1027.54
Registration under UP Shops and Establishment Act, 1962	30	161422	161068	1	1.00	0.00	244.00	4693.90
Renewal for Boiler Erector	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boiler Manufacturer	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boilers under Indian Boillers Act, 1923	30	7287	7142	17	18.00	0.00	143.00	12206.04
Renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	13929	13911	0	0.00	0.00	561.00	469.55
Renewal of license for contractors under the Inter State Migrant Workmen (RECS) Act 1979	30	74	74	2	2.00	0.00	13.00	215.17
Renewal of license under The Factories Act, 1948	60	16604	16583	1	1.00	0.00	228.00	14723.89
Renewal of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	0	0	0	0.00	0.00	0.00	0.00
Renewal under Beedi Cigar Act	21	867	867	0	1.00	0.00	17.00	109.37
Renewal under Motor Transport Act	21	270	270	1	1.00	0.00	11.00	849.51
Renewal under UP Shops and Establishment Act, 1962	30	13443	13398	1	1.00	0.00	73.00	9048.86
	Total	420284	416339

Department of Labour

420284

416339

1.00

0.00

561.00

3970.11

Department of Stamp and Registration

13213

13132

13.00

0.00

557.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for issue of New License to Dealer	30	907	794	15	12.00	0.00	590.00	99.88
Application for issue of New License to Repairer	30	826	722	18	15.00	0.00	108.00	99.81
Application for Registration of Name and Address of Packer/Manufacturer/ Importer	30	1042	897	17	16.00	0.00	127.00	500.00
Application for the issue of new licenses to the Manufacturer	45	124	99	24	19.00	4.00	89.00	500.00
Nomination of Director by the company	30	112	110	11	7.00	0.00	47.00	0.00
Renewal for issue of New License to Dealer	15	1648	1648	5	3.00	0.00	296.00	523.39
Renewal for issue of New License to Repairer	15	1547	1547	6	4.00	0.00	294.00	521.82
Renewal for the issue of new licenses to the Manufacturer	30	83	83	1	1.00	0.00	39.00	4116.54
Verification of Flow Meters	15	75	73	9	7.00	1.00	76.00	12500.00
Verification of Storage Tanks	15	74	73	8	6.00	0.00	67.00	16244.93
	Total	6438	6046

Department of Weights and Measures : Legal Metrology

6438

6046

8.00

0.00

590.00

701.52

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
ELECTRICAL DRAWING APPROVAL	15	0	0	0	0.00	0.00	0.00	0.00
Initial Inspection of Generating Set	4	1657	1586	3	3.00	0.00	237.00	10089.76
Initial Inspection of High / Extra High Voltage Installation	4	7335	7212	2	2.00	0.00	47.00	14198.30
Initial Inspection of Low Voltage Installation	4	1459	1000	2	2.00	0.00	24.00	1180.63
Initial Inspection of Medium Pressure Installation	4	14007	12929	2	2.00	0.00	52.00	1096.75
Periodical Inspection under regulation - 30	15	4734	4588	5	4.00	0.00	106.00	32690.61
	Total	29192	27315

Directorate of Electrical Safety

29192

27315

2.00

0.00

237.00

10063.57

DMIC IITGNL

92.00

0.00

Electronics Department

21.00

18.00

24.00

0.00

Film Bandhu

823

795

13.00

1.00

165.00

0.00

Food and Civil Supplies Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Item Permission	15	747	741	11	7.00	0.00	102.00	3183.41
Approval of Testing Laboratory in Form 37	30	3	3	242	212.00	108.00	342.00	7500.00
Blood Bank Licence	30	0	0	0	0.00	0.00	0.00	0.00
Drug Sale License	30	82199	82076	7	6.00	0.00	1380.00	3107.63
Free Sale Certificate	7	95	94	10	7.00	0.00	79.00	0.00
GMP and GLP Certificate	30	140	135	44	36.00	0.00	152.00	0.00
Loan Licence of Allopathic Drugs in Form 25A	30	8	8	47	43.00	1.00	147.00	9450.00
Loan Licence of Allopathic Drugs in Form 28A	30	6	5	55	42.00	13.00	155.00	8880.00
Loan Licence of Cosmetics in Form 32A	30	9	8	37	45.50	11.00	78.00	11400.00
Loan Licence of Large Volume Parenterals/Sera and Vaccines in Form 28DA	30	0	0	0	0.00	0.00	0.00	0.00
Manufacturing and Marketing Certificate	7	114	113	13	8.00	0.00	65.00	0.00
Manufacturing Licence and Laboratory Approval - Retention and Renewal	30	66	65	17	4.00	0.00	244.00	13017.05
Manufacturing Licence of Allopathic Drugs in Form 25	30	44	42	90	60.50	5.00	213.00	9709.76
Manufacturing Licence of Allopathic Drugs in Form 28	30	14	13	58	44.00	7.00	212.00	10092.86
Manufacturing Licence of Cosmetics in Form 32	30	31	28	46	32.00	1.00	124.00	11444.19
Manufacturing Licence of Homoeopathic Drugs in Form 25C	30	9	6	106	106.50	0.00	181.00	6425.00
Manufacturing Licence of Large Volume Parenterals/Sera and Vaccines in Form 28D	30	2	1	52	52.00	0.00	0.00	0.00
Neutral Code	7	21	21	9	4.00	0.00	21.00	0.00
Non-Conviction Certificate	7	117	117	7	5.00	0.00	74.00	0.00
Performance Certificate	7	36	36	15	8.00	0.00	40.00	0.00
Registration for Medical Device Sale	15	564	555	10	8.00	0.00	56.00	3007.52
Renewal of Blood Bank Licence – Form 26G	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Homoeopathic Drug Licence	30	0	0	0	0.00	0.00	0.00	0.00
Repacking Licence of Allopathic Drugs in Firm 25B	30	3	2	36	36.00	0.00	0.00	0.00
Retention of Drug Sale Licence	15	39079	39008	1	1.00	0.00	146.00	3110.20
Test Licence – Form 29	15	243	238	16	11.00	0.00	156.00	270.00
Validity Certificate	7	39	39	14	7.00	0.00	69.00	0.00
WHO GMP Certificate /COPP	30	11	11	32	27.00	14.00	166.00	0.00
	Total	123600	123365

Food Safety and Drug Administration (Drug)

123600

123365

3.00

0.00

1380.00

3104.71

Forest and Wildlife Department

0.00

Geology and Mining

499.50

124.00

367.00

10000.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Land Allotment Service	30	367	367	26	25.00	0.00	55.00	1180.00
Request For Addition Of Projects Within Same Premises	15	0	0	0	0.00	0.00	0.00	0.00
Request For Change Of Plot	30	0	0	0	0.00	0.00	0.00	0.00
Request For Change Of Projects Within Same Premises	15	2	2	27	27.50	0.00	0.00	0.00
Request For Issuance Of Certificate For Start Of Production	30	19	10	21	15.00	11.00	35.00	0.00
Request for Issuance Of NOC For Permission To Mortgage In The Favour Of Financial Institution	15	23	21	9	9.00	0.00	41.00	0.00
Request For Issuing Of Completion Certificate or Occupancy Certificate	30	7	2	37	37.50	40.00	40.00	0.00
Request for Map Approval	30	0	0	0	0.00	0.00	0.00	0.00
Request For No Dues Certificate After Full Payment	21	5	3	15	12.00	12.00	12.00	0.00
Request for Permission For Joint Mortgage	15	0	0	0	0.00	0.00	0.00	0.00
Request for Permission of Creation of Second Charge	30	0	0	0	0.00	0.00	0.00	0.00
Request for Recognition of Legal Heir After Death Of Allottee	15	3	2	20	21.00	0.00	0.00	0.00
Request for Reconstitution	30	0	0	0	0.00	0.00	0.00	0.00
Request for Restoration of Plot After Cancellation	30	0	0	0	0.00	0.00	0.00	0.00
Request for Subletting of Plot	30	0	0	0	0.00	0.00	0.00	0.00
Request for Surrender Of Plot	30	1	0	0	0.00	0.00	0.00	0.00
Request for Time Extension for setting up of Project	30	1	1	17	23.00	17.00	17.00	0.00
Request For Transfer Of Lease Deed To Financial Institution	15	0	0	0	0.00	0.00	0.00	0.00
Request for Transfer of Plot	30	0	0	0	0.00	0.00	0.00	0.00
	Total	428	408

Gorakhpur Industrial Development Authority (GIDA)

429

408

24.00

0.00

55.00

1065.28

Ground Water Department

10686

10156

30.00

0.00

874.00

4991.86

Handloom and Textiles Department

114

73.00

14.00

183.00

0.00

Home Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Building Plan Approval	30	10920	8700	13	9.00	0.00	700.00	0.00
e-intimation of commencement of construction	5	53	53	36	12.00	0.00	390.00	0.00
e-intimation of Plinth level completion	7	27	24	110	66.00	9.00	76.00	0.00
Map Approval	2	5918	5899	3	2.00	0.00	100.00	0.00
Occupancy cum Completion certificate	25	18	17	54	36.00	9.00	210.00	0.00
Reapply for Building Plan Approval against rejected Application	15	7651	7117	13	10.00	0.00	564.00	0.00
Revalidation(extension of validity)	30	299	273	16	11.00	0.00	474.00	0.00
	Total	24886	22083

Housing Department

24886

22083

8.00

0.00

700.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Apply for Incentive Under Data Centre Policy	30	7	7	8	3.00	2.00	24.00	0.00
Disbursement for IT and ITeS Policy of Uttar Pradesh 2022	90	1	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Data Center Policy 2021	90	0	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Electronics Manufacturing Policy 2020 (First Amendment 2022)	90	16	0	0	0.00	0.00	0.00	0.00
IT and ITeS Policy of Uttar Pradesh 2022	30	16	8	141	122.50	0.00	345.00	0.00
NOC for establishment and Maintenance of Overground telegraph infrastructure	45	13706	13550	34	35.00	0.00	648.00	9966.42
UP Data Center Policy Investment Proposal Form	90	6	1	177	177.00	177.00	177.00	0.00
Uttar Pradesh Semiconductor Policy 2024	30	5	3	180	192.00	135.00	135.00	0.00
Uttar Pradesh Electronics Manufacturing Policy 2020	30	61	35	240	225.00	76.00	491.00	0.00
Uttar Pradesh Startup Policy 2020 (1st Amendment 2022)	90	5	2	0	0.00	0.00	0.00	0.00
	Total	13823	13606

Information Technology Department

13823

13606

35.00

0.00

648.00

9929.43

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Course Permission (Institutional Dept)	30	4	4	73	295.00	0.00	0.00	0.00
Building Plan Approval (Commercial Dept)	60	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval (Industry Dept)	30	1	1	171	171.00	171.00	171.00	151988.00
Calculation verification updations of deposits (Commercial Dept)	30	42	42	11	23.00	0.00	47.00	0.00
Calculation verification updations of deposits (Builder Dept)	30	40	40	21	37.50	35.00	636.00	0.00
Calculation verification updations of deposits (Group Housing Dept)	15	1	1	0	0.00	0.00	0.00	0.00
Calculation verification updations of deposits (Industry Dept)	25	229	225	27	34.00	1.00	128.00	0.00
Calculations Verifications for deposit of various due amounts (Institutional Dept)	15	49	28	15	26.00	18.00	18.00	0.00
Calculationverificationupdations of deposits (IT Dept)	30	23	14	42	93.00	59.00	663.00	0.00
Change in Constitution (CIC) (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Change in Constitution (CIC) (Industry Dept)	12	144	137	12	16.00	4.00	29.00	11888.50
Change in Constitution (CIC) (Institutional Dept)	15	12	6	58	41.50	57.00	57.00	5000.00
Change in Constitution (CIC) (IT Dept)	20	6	4	67	135.50	0.00	0.00	0.00
Change in Name (Industry Dept)	7	50	50	12	10.00	2.00	64.00	0.00
Change in Project (Industry Dept)	30	58	56	21	32.50	9.00	101.00	0.00
Change in Shareholders Trustees (Institutional Dept)	10	10	5	31	54.00	0.00	0.00	0.00
Change in ShareholdersTrustees (Commercial Dept)	15	14	14	6	5.50	5.00	19.00	0.00
Change in ShareholdersTrustees (Industry Dept)	7	79	78	16	13.00	5.00	142.00	11963.38
Change in ShareholdersTrustees (IT Dept)	15	16	12	53	62.50	0.00	0.00	0.00
Change of Address (Commercial Dept)	3	2	2	4	4.00	2.00	5.00	0.00
Change of Address (Builder Dept)	3	8	8	6	27.50	52.00	52.00	0.00
Change of Address (Group Housing Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Change of Address (Industry Dept)	10	41	40	14	17.00	1.00	576.00	0.00
Change of Address (Institutional Dept)	7	12	8	51	89.00	0.00	0.00	0.00
Change of Address (IT Dept)	3	3	3	1	4.00	4.00	4.00	0.00
Change of Address for Sub-Lessee (Commercial Dept)	3	1	1	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (Group Housing Dept)	7	3	3	39	58.50	0.00	0.00	0.00
Change of Address Sub-Lease (Builder Dept)	3	11	10	3	8.00	0.00	0.00	0.00
Change of Address Sub-Lease (Institutional Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (IT Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Change of Directors (Industry Dept)	7	5	5	34	86.50	0.00	0.00	0.00
Complains in Pradhikaran diwas (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Drinking Water/Sewage Combination (Industry Dept)	15	13	13	19	12.00	4.00	15.00	1025.71
Grant of extension for implementation of the project (Institutional Dept)	10	4	4	38	44.00	0.00	0.00	0.00
Issue of Activated Certificate(Functional Certificate) (Industry Dept)	30	928	914	22	26.00	0.00	797.00	0.00
Issue of Duplicate Papers (Commercial Dept)	20	6	6	9	27.50	12.00	43.00	0.00
Issue of Duplicate Papers (Builder Dept)	10	24	21	9	16.00	4.00	4.00	0.00
Issue of Duplicate Papers (Group Housing Dept)	5	16	16	13	37.00	0.00	0.00	0.00
Issue of Duplicate Papers (Industry Dept)	15	20	19	12	20.00	4.00	23.00	0.00
Issue of Duplicate Papers (Institutional Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Issue of Duplicate Papers (IT Dept)	15	2	2	23	23.50	0.00	0.00	0.00
Issue of Functional Certificate (Commercial Dept)	30	46	46	21	26.00	0.00	78.00	0.00
Issue of Functional Certificate (Institutional Dept)	10	115	86	34	45.00	87.00	87.00	2.00
Issue of No Dues Certificate (Industry Dept)	30	1816	1751	27	35.00	0.00	572.00	0.00
Joint Name (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Group Housing Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Builder Dept)	15	4	4	0	0.00	0.00	0.00	0.00
Joint Name (Industry Dept)	20	2	2	11	23.00	23.00	23.00	0.00
Joint Name (IT Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Land Allotment (Institutional)	45	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System (Industry Dept)	45	593	593	140	160.00	4.00	70.00	4143762.26
Land Allotment(IT and ITES)	45	0	0	0	0.00	0.00	0.00	0.00
Lease Deed Execution (Commercial Dept)	30	36	36	15	11.00	1.00	58.00	734.64
Lease Deed ution (Builder Dept)	60	2	2	0	0.00	0.00	0.00	0.00
Lease Deed ution (Group Housing Dept)	10	2118	2007	1	63.00	10.00	75.00	0.00
Lease Deed ution (Industry Dept)	30	276	266	13	33.00	2.00	56.00	503.75
Lease Deed ution (IT Dept)	45	10	9	34	21.00	1.00	210.00	750.00
Lease Deed ution(Institutional Dept)	30	27	18	87	79.50	0.00	0.00	0.00
Map Surrender Certificate (Industry Dept)	70	0	0	0	0.00	0.00	0.00	0.00
Miscellaneous Service (Commercial Dept)	15	577	575	8	12.00	0.00	100.00	0.00
Miscellaneous Service (Builder Dept)	15	5979	5774	4	20.00	1.00	365.00	0.00
Miscellaneous Service (Group Housing Dept)	15	992	973	3	37.50	18.00	112.00	0.00
Miscellaneous Service (Industry Dept)	15	444	439	18	19.00	0.00	128.00	0.00
Miscellaneous Service (Institutional Dept)	15	188	121	36	55.00	48.00	462.00	0.00
Miscellaneous Service (IT Dept)	15	140	116	42	46.50	5.00	663.00	0.00
Mortgage of Mart (Institutional Dept)	7	27	24	34	101.00	0.00	0.00	0.00
Mortgage Permission (Commercial Dept)	7	610	609	9	9.00	0.00	203.00	1474.97
Mortgage Permission (Group Housing Dept)	5	1049	1023	2	23.50	6.00	421.00	1145.45
Mortgage Permission (Builder Dept)	7	4409	4303	2	10.00	1.00	116.00	1252.52
Mortgage Permission (Institutional Dept)	10	98	76	30	51.00	50.00	175.00	5450.00
Mortgage Permission (IT Dept)	15	123	114	25	52.00	9.00	159.00	1201.30
Mortgage Permission Cancel Withdrawal (Group Housing Dept)	5	42	41	5	32.00	40.00	40.00	0.00
Mortgage Permission Cancel Withdrawal (Industry Dept)	10	86	86	18	14.00	1.00	50.00	0.00
Mortgage Permission Cancel Withdrawal (Institutional Dept)	7	9	7	20	46.00	46.00	46.00	0.00
Mortgage Permission CancelWithdrawal (IT Dept)	7	2	2	0	0.00	0.00	0.00	0.00
Mortgage Permission OC Commercial Allottee for their shop byer commercial (Commercial Dept)	7	33	33	11	8.00	2.00	92.00	1012.86
Mortgage Permission to builders sub-lessee sub- allottee (Builder Dept)	5	13765	13435	2	8.00	1.00	534.00	1058.48
Mortgage Permission to buildersub- lesseesub-allottee (Commercial Dept)	5	256	256	7	6.00	0.00	95.00	1351.10
Mortgage Permission(Coletral) (Industry Dept)	30	193	189	28	34.00	1.00	572.00	5110.20
Mortgage Permission(Normal) (Industry Dept)	30	455	443	23	32.00	1.00	588.00	0.00
Mutation (Death Case) (Group Housing Dept)	60	335	323	7	84.50	38.00	596.00	1000.00
Mutation (Death Case) (Builder Dept)	60	847	782	14	71.50	7.00	99.00	1000.00
Mutation (Death Case) (IT Dept)	60	28	21	89	108.50	81.00	81.00	1180.00
No Dues certificate (Commercial Dept)	5	109	109	13	11.00	0.00	96.00	0.00
No Dues certificate (Builder Dept)	5	104	103	6	19.50	9.00	345.00	0.00
No Dues certificate (Group Housing Dept)	15	16	16	23	27.00	0.00	0.00	0.00
No Dues certificate (Institutional Dept)	10	368	304	37	47.00	2.00	544.00	0.00
No Dues certificate (IT Dept)	15	121	104	39	43.00	6.00	28.00	0.00
No Dues Certificate-Self Generated (Industry Dept)	1	3	3	0	0.00	0.00	0.00	0.00
One Time Payment (Commercial Dept)	20	46	46	16	21.00	2.00	86.00	0.00
One Time Payment (Builder Dept)	20	12	11	5	57.00	57.00	57.00	0.00
One Time Payment (Group Housing Dept)	20	0	0	0	0.00	0.00	0.00	0.00
One Time Payment (IT Dept)	15	17	15	51	52.00	4.00	93.00	0.00
One Time Payment (Premium Lease Rent) (Institutional Dept)	10	66	51	39	49.00	0.00	0.00	0.00
One Time Payment(Industry Dept)	25	448	435	30	31.00	0.00	158.00	0.00
Permission of Commercial Activity (Institutional Dept)	7	3	2	74	148.00	0.00	0.00	0.00
Plot Mutation after death of allottee (Industry Dept)	90	54	53	29	38.00	17.00	98.00	818.00
Possession (Industry Dept)	20	16	16	18	31.00	13.00	34.00	0.00
Refund of Excess Amount (Commercial Dept)	30	6	6	43	59.00	11.00	87.00	0.00
Refund of Excess Amount (Builder Dept)	30	38	36	16	39.00	52.00	87.00	0.00
Refund of Excess Amount (Group Housing Dept)	30	15	14	38	96.50	0.00	0.00	0.00
Refund of Excess Amount (Industry Dept)	30	65	63	25	35.00	20.00	74.00	0.00
Refund of Excess Amount (Institutional Dept)	30	11	5	31	78.00	0.00	0.00	0.00
Refund of Excess Amount (IT Dept)	30	12	10	103	67.00	43.00	60.00	0.00
Rent Permission (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Rent Permission (Industry Dept)	20	258	253	21	23.50	0.00	666.00	5220.41
Rent Permission (IT Dept)	20	3	3	37	56.00	0.00	0.00	0.00
Reschedulement of Payment (Commercial Dept)	30	7	7	34	67.00	1.00	100.00	0.00
Reschedulement of Payment (Builder Dept)	30	24	24	12	293.00	293.00	293.00	0.00
Reschedulement of Payment (Institutional Dept)	30	4	2	47	95.00	0.00	0.00	0.00
Reschedulement of Payment (IT Dept)	30	1	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Industry Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Sub lease of Farm House (Institutional Dept)	3	1	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of Flat office shops Buyers(Sub-Lease) (Builder Dept)	3	30	29	6	5.50	0.00	0.00	0.00
Sub-Lease Deed of Flatofficeshops Buyers(Sub-Lease) (IT Dept)	3	1	1	5	5.00	0.00	0.00	0.00
Sub-Lease Deed of Mart Buyers(Sub-Lease) (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of officeshops Buyers(Sub-Lease) (Commercial Dept)	3	6	6	3	5.00	3.00	9.00	1000.00
Surrender of Plot (Industry Dept)	30	4	4	13	55.00	55.00	55.00	0.00
Surrender of Plot (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Construction (Commercial Dept)	5	10	10	4	7.00	4.00	8.00	0.00
Time Extension for Construction (Builder Dept)	5	73	70	6	18.50	6.00	115.00	0.00
Time Extension for Construction (Group Housing Dept)	8	106	102	4	41.00	25.00	25.00	0.00
Time Extension for Construction (Institutional Dept)	10	192	153	42	58.00	114.00	132.00	0.00
Time Extension for Construction (IT Dept)	15	51	41	48	52.00	0.00	0.00	0.00
Time Extension for Construction(Industry Dept)	35	772	745	31	40.00	0.00	572.00	0.00
Time Extension for Lease Deed (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Group Housing Dept)	8	1	1	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Institutional Dept)	10	2	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (IT Dept)	20	2	2	35	70.00	0.00	0.00	0.00
Time Extension for Lease Deed(Industry Dept)	30	23	23	28	34.50	12.00	64.00	0.00
Transfer Mutation of sublease office space on Death of the allottee (Commercial Dept)	7	69	69	9	9.50	2.00	38.00	1013.04
Transfer of Institutional PlotPermises (Institutional Dept)	10	19	12	40	52.00	0.00	0.00	0.00
Transfer of Mart (Institutional Dept)	10	81	70	16	47.00	22.00	22.00	5000.00
Transfer of PlotPremises on death of the Allottee (Institutional Dept)	60	1	0	0	0.00	0.00	0.00	0.00
Transfer of Property (Group Housing Dept)	10	2265	2237	2	39.00	10.00	516.00	1035.71
Transfer of Property (Industry Dept)	12	315	314	20	19.00	2.00	410.00	5231.08
Transfer of Property (IT Dept)	15	83	78	17	22.00	25.00	36.00	6490.00
Transfer of Property (Lease) (Builder Dept)	7	1421	1315	2	11.00	6.00	187.00	0.00
Transfer of Property (Sub-Lease) (Builder Dept)	7	15589	14647	1	12.00	0.00	600.00	1082.62
Transfer of Sublease Office Space (Commercial Dept)	7	887	887	10	10.00	1.00	272.00	1308.33
	Total	61444	58886

Infrastructure and Industrial Development Authority - GREATER NOIDA

61444

58886

17.00

0.00

797.00

157684.45

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Commercial30	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt- Institutional	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Housing	10	3	3	17	12.00	9.00	32.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Commercial	10	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Industry	10	3	3	11	7.00	26.00	26.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Institutional	10	1	1	9	9.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellatio - Deptt Industry	7	2	2	8	8.00	7.00	7.00	0.00
Application for Restoration of allotment after cancellation - Deptt Institutional	30	7	7	29	31.00	26.00	33.00	0.00
Application for Restoration of allotment after cancellation - Deptt Commercial	30	0	0	0	0.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellation - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	2	727	446	65	9.00	0.00	490.00	49323.21
Calculation for deposit of various due amounts - Deptt Housing	5	955	952	5	6.00	1.00	33.00	0.00
Calculation for deposit of various due amounts - Deptt Residential	5	606	600	15	8.50	0.00	265.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Commercial	5	374	370	4	5.00	0.00	30.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Institutional	5	264	254	4	3.00	0.00	67.00	0.00
Calculation of Dues	5	1836	1748	3	4.00	0.00	327.00	0.00
Calculation of dues - Deptt Group Housing	15	6	3	5	6.00	5.00	6.00	0.00
Change in constitutions - Deptt Commercial	10	54	50	12	10.00	0.00	96.00	5900.00
Change in constitutions - Deptt GNS	10	1	1	4	4.00	4.00	4.00	5900.00
Change in constitutions - Deptt Housing	10	1	1	26	26.00	0.00	0.00	0.00
Change in constitutions - Deptt Industry	10	668	567	8	8.00	0.00	37.00	5900.00
Change in constitutions - Deptt Institutional	10	162	151	11	11.00	0.00	26.00	5900.00
Change in constitutions - Deptt Residential	10	8	8	10	9.50	0.00	23.00	5900.00
Conversion of Industrial plot from Industrial Land use to Industrial facilities - Deptt Industry	30	0	0	0	0.00	0.00	0.00	0.00
Ending/Occupancy Certificate	90	0	0	0	0.00	0.00	0.00	0.00
Execution of lease deed - Deptt Housing	3	227	193	13	10.00	1.00	88.00	0.00
Execution Of Lease Deed - Deptt Industry	3	108	92	3	2.00	0.00	32.00	0.00
Execution of lease deed - Deptt Residential	3	248	239	24	17.00	0.00	118.00	0.00
Extension of time period - Deptt GHS	15	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt Housing	10	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt rewsidential	10	501	482	20	11.00	0.00	245.00	0.00
Extension Of Time Period For Implementing The Project Construction Of Plot - Dept Commercial	10	10	7	9	10.50	6.00	34.00	0.00
Extension Of Time Period For Implementing The Project OR Construction Of Plot -Dept Institutional	10	572	555	10	9.00	0.00	47.00	0.00
Functional Certificate	10	2859	2664	9	8.00	0.00	347.00	0.00
Grant OF Mortgage - Deptt Industry	10	2385	2274	6	6.00	0.00	44.00	5900.00
Grant of mortgage- Deptt Commercial	10	353	324	6	6.00	0.00	59.00	5900.00
Grant of Mortgage- Deptt Institutional	10	817	789	8	8.00	0.00	30.00	5900.00
Grant of Mortgage Permission - Deptt Housing	10	1843	1731	15	11.00	0.00	227.00	1001.56
Grant of Mortgage Permission - Deptt Residential	10	1925	1884	10	6.00	0.00	280.00	1000.00
Issue of duplicate papers - Deptt Commercial	5	20	17	5	5.00	3.00	9.00	0.00
Issue of duplicate papers - Deptt GHS	5	3	1	44	44.00	0.00	0.00	0.00
Issue of duplicate papers - Deptt Housing	5	94	72	17	13.00	2.00	90.00	0.00
Issue of duplicate papers - Deptt Industry	3	213	181	4	4.00	0.00	20.00	0.00
Issue of duplicate papers - Deptt Institutional	5	5	5	9	9.00	7.00	15.00	0.00
Issue of duplicate papers - Deptt Residential	5	152	147	12	7.00	1.00	59.00	0.00
Issue Of Functional Certificate - Dept Commercial	10	897	789	8	7.00	0.00	72.00	0.00
Issue Of Functional Certificate - Dept Institutional	10	2319	2281	8	8.00	0.00	38.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Commercial	7	464	429	5	6.00	0.00	19.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt- Institutional	7	181	181	5	5.00	0.00	17.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Residential	10	1993	1942	11	6.00	0.00	261.00	0.00
Issue of Mutation letter after receipt of the copy of the Transfer Deed - Deptt Industry	7	860	844	2	2.00	0.00	20.00	0.00
Issue of Mutation letter after receiptof copy of the Transfer Deed - Deptt GHS	7	248	243	10	8.00	1.00	69.00	0.00
Issue Of No Dues Certificate - Dept Commercial	5	1694	1673	4	4.00	0.00	92.00	0.00
Issue Of No Dues Certificate - Dept Institutional	5	1098	1015	4	3.00	0.00	146.00	0.00
issue of no dues certificate - Deptt Group Housing	15	37	33	37	12.00	1.00	420.00	0.00
Issue of No dues Certificate - Deptt Housing	5	3830	3800	5	4.00	0.00	259.00	0.00
Issue of No Dues Certificate - Deptt Residential	5	3057	3041	12	6.00	0.00	314.00	0.00
Land Allotment - Deptt Institutional	60	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System	45	238	238	1	25.00	0.00	79.00	5900.00
Mortgage permission for construction purpose - Deptt Group Housing	10	128	124	11	8.00	0.00	63.00	1087.59
Mutation Of Land	10	1707	1612	7	7.00	0.00	360.00	5900.00
No Dues Certificate	5	7187	6975	3	3.00	0.00	979.00	0.00
Permission for amalgamationdeamalgamation of indusrtial plots - Deptt Industry	30	6	5	56	34.00	8.00	122.00	0.00
Permission for co-allotteeship - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Permission for co-allotteeship - Deptt Housing	10	6	5	13	12.00	9.00	30.00	1000.00
Permission for Co-Allotteeship - Deptt Residential	10	40	39	14	11.00	1.00	63.00	1000.00
Rejection Acceptance of Restoration of allotment - Deptt Housing	30	0	0	0	0.00	0.00	0.00	0.00
Renting of Premises	10	1199	1082	8	8.00	0.00	78.00	0.00
Renting Permission - Dept Institutional	10	164	154	10	10.00	0.00	28.00	0.00
Submission of Document - Deptt Commercial	3	325	315	3	3.00	0.00	53.00	0.00
Submission of Document - Deptt Housing	3	0	0	0	0.00	0.00	0.00	0.00
Submission of Document - Deptt Industry	3	1356	1289	2	2.00	0.00	119.00	0.00
Submission of Document - Deptt Institutional	3	238	236	3	3.00	0.00	19.00	0.00
Surrender Certificate	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Housing	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Commercial	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Institutional	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Residential	15	0	0	0	0.00	0.00	0.00	0.00
Time Extension	10	1588	1503	10	10.00	0.00	44.00	0.00
Transfer of Flat House - Deptt Housing	10	3586	3358	15	10.00	0.00	267.00	1002.27
Transfer of Flat or House - Deptt GHS	10	272	270	8	6.00	0.00	76.00	1013.90
Transfer of GH Plot- Deptt GHS	10	2	2	68	68.00	0.00	0.00	1180.00
Transfer Of Plot - Dept Institutional	10	628	600	7	7.00	0.00	36.00	5900.00
Transfer of PlotPermises - Deptt Residential	10	2401	2336	11	7.00	0.00	245.00	1000.00
Transfer Premises - Dept Commercial	10	514	471	8	7.00	0.00	94.00	5900.00
ution Of Lease Deed - Deptt Commercial	3	10	10	6	5.50	3.00	10.00	0.00
	Total	56286	53719

Infrastructure and Industrial Development Authority - NOIDA

56286

53719

5.00

0.00

979.00

1480.46

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Addition Alteration of Sanctioned Map	15	26	25	19	14.00	6.00	91.00	431584.39
Amalgamation of Plots - Post Allotment	50	0	0	0	0.00	0.00	0.00	0.00
Application for Issuance of Unique Id for Private Industrial Park	60	2	0	0	0.00	0.00	0.00	0.00
Application for Right of Way	20	0	0	0	0.00	0.00	0.00	0.00
Application for Seeking Incentive Under Warehousing and Logistics Policy 2022	45	90	43	146	95.00	48.00	397.00	10488.89
Building Plan Approval	15	734	719	10	9.00	0.00	236.00	11892.92
Completion Certificate	30	18	15	25	53.50	12.00	12.00	102799.00
Land Allotment System	21	758	710	31	25.00	1.00	97.00	369.46
Online facility for payment of Dues	1	924	921	1	0.00	0.00	39.00	515911.59
Online payment of reservation money	15	27	27	3	0.00	0.00	40.00	1305837.93
OTS Scheme for Maintenance Dues	5	3885	3885	1	1.00	0.00	315.00	96773.29
Re-Apply for Building Plan Approval Against Rejected Application	15	222	220	11	9.00	0.00	148.00	0.00
Re-apply for Building Plan Approval Against Rejected Application (OBPAS)	15	193	183	31	12.00	0.00	413.00	21670.15
Request for addition of products within same premises use	20	116	102	13	12.50	0.00	28.00	2278.62
Request for Amalgamation of Plots Post Allotment (OBPAS)	50	109	91	40	50.00	31.00	110.00	498018.20
Request for application for subletting of Plot	30	720	602	27	27.00	3.00	105.00	2329.51
Request for change of project within same premises use	20	499	456	12	10.00	0.00	53.00	2181.41
Request for establishment of additional unit within same premises use	30	4	4	49	55.50	20.00	20.00	1180.00
Request for handover of Lease Dead to the Lessee	20	366	314	13	14.00	0.00	55.00	0.00
Request for issuance of certificate for start of production	20	6470	5923	14	15.00	0.00	238.00	2.82
Request for issuance of NOC for permission to mortgage in favour of financial institution	20	4817	4521	9	7.00	0.00	382.00	3.05
Request for lease deed ution and registration	120	8084	7326	63	60.50	0.00	246.00	2249.09
Request for New Sanction Building Plan Application	15	2427	2284	22	10.00	0.00	471.00	172179.13
Request for no dues certificate after full payment	30	1020	910	15	12.00	0.00	137.00	0.00
Request for outstanding dues position	7	1095	1083	5	5.00	0.00	98.00	0.00
Request for permission for creation of second charge in favour of financial institution	20	54	51	12	11.00	0.00	21.00	0.00
Request for permission for joint mortgage	20	90	85	13	14.00	0.00	87.00	0.00
Request for recognition of legal heir after death of Allottee	30	675	611	20	21.00	0.00	129.00	2672.46
Request for reconstitution Allottee firm company etc	30	800	727	27	27.00	1.00	110.00	3703.38
Request for restoration of plot after cancelation	30	60	48	28	27.00	11.00	97.00	2290.59
Request for Subdivision of Plot (OBPAS)	45	68	54	47	45.00	40.00	114.00	5911.29
Request for surrender of plot and refund of refundable amount	35	119	116	16	14.00	0.00	74.00	0.00
Request for time extension for setting up of Project	30	1325	1225	24	23.00	0.00	147.00	26023.70
Request for transfer of lease deed to financial institution	20	1712	1630	8	7.00	0.00	240.00	2.64
Request for transfer of plot	30	4709	4552	14	11.00	0.00	184.00	803004.22
Reschedulement of Dues	20	0	0	0	0.00	0.00	0.00	0.00
Revalidation of Sanctioned Map	15	0	0	0	0.00	0.00	0.00	0.00
Revision of Sanctioned Map	15	3	3	10	6.00	6.00	18.00	1079645.67
	Total	42221	39466

Infrastructure and Industrial Development Authority - UPSIDA

42401

39468

13.00

0.00

471.00

146117.53

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Approval of surrender certificate	30	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	15	160	114	35	9.00	0.00	189.00	861.39
Completion Certificate	30	15	13	125	53.50	29.00	320.00	1691.67
Issuance of No dues Certificate	25	508	488	16	16.00	0.00	71.00	0.00
Issuance of working certificate	90	9	6	75	76.50	66.00	90.00	1000.00
Land Allotment System	21	3678	3678	26	25.00	0.00	203.00	0.00
Mutation of plot after death of allotte	90	40	36	74	79.00	8.00	123.00	1912.30
WaterSewage Connection	15	0	0	0	0.00	0.00	0.00	0.00
	Total	4410	4335

Infrastructure and Industrial Development Authority - YEIDA

4410

4335

25.00

0.00

320.00

82.71

Invest UP

57.00

231.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Front end Land Subsidy under UP FDI Policy 2023	30	16	10	141	230.00	50.00	325.00	0.00
Application for LOC to COE Under IIEPP 2022	30	2	2	147	295.00	0.00	0.00	0.00
Application for LOC to Infrastructure Projects Under IIEPP 2022	30	9	5	102	118.00	0.00	0.00	0.00
Application for LOC under FDI 2023	30	0	0	0	0.00	0.00	0.00	0.00
Application for Mega Mega Plus and Super Mega Industrial Undertakings under IIEPP Policy 2022	30	59	29	201	207.00	129.00	325.00	0.00
Application for Small Medium and Large Industrial Undertakings under IIEPP Policy 2022	30	62	51	121	135.50	111.00	406.00	0.00
Apply for LOC under Bioplastic Policy 2024 for Anchor Units	30	1	0	0	0.00	0.00	0.00	0.00
Disbursement under IIEPP-2022 for Mega and plus (Super mega and ultra mega)	300	2	0	0	0.00	0.00	0.00	0.00
Disbursment under IIEPP-2022 for Large Applications	300	6	0	0	0.00	0.00	0.00	0.00
Front End Land Subsidy Under MMLP 24	60	1	0	0	0.00	0.00	0.00	0.00
Incentive for Manufacturing Unit under EV Manufacturing and Mobility Policy 2022	90	0	0	0	0.00	0.00	0.00	0.00
Incentive for Service Unit under EV Manufacturing and Mobility Policy 2022	90	2	2	99	99.50	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	93	92	7	6.00	0.00	95.00	0.00
Small, Medium and Large Industrial Undertakings	30	434	432	48	57.00	1.00	107.00	0.00
Small, Medium and Large Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Stamp Duty Exemption under FDI Policy 2023	21	9	3	113	101.00	101.00	101.00	0.00
Stamp Duty Exemption under Industrial Policy 2022	21	30	26	54	37.50	1.00	385.00	0.00
	Total	726	652

Invest UP

726

652

57.00

0.00

406.00

0.00

Irrigation and Water Resources Department

0.00

Medical Health Department

137

130

32.50

0.00

769.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acknowledgement within 72 hrs under UP MSME Act 2020	3	70	51	39	8.00	6.00	37.00	0.00
Common Incentive Under UP MSME Policy 2022	100	788	375	108	63.00	59.00	437.00	0.00
Mukhyamantri Yuva Swarojgar Yojana	7	41740	40044	3	2.00	0.00	178.00	0.00
ODOP Vitta Poshan Sahayata Yojana	7	18418	17634	3	2.00	0.00	124.00	0.00
Stamp Duty Exemption under UP MSME Policy 2022	21	835	643	68	25.00	0.00	513.00	0.00
	Total	61851	58747

MSME Department

61851

58747

2.00

0.00

513.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application form for disbursal of incentives for Small, Medium and Large Industrial Undertakings	30	12	1	387	387.00	387.00	1018.00	0.00
Application form for disbursement of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	2	434	434.50	174.00	969.00	0.00
Application form for Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	1	358	358.00	358.00	456.00	0.00
Application form for Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings	30	10	2	527	527.50	387.00	668.00	0.00
Application form for sanction of incentives for Small, Medium and Large Industrial Undertakings	30	43	24	210	182.50	1.00	894.00	0.00
Application form for sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings	30	22	5	222	198.00	16.00	689.00	0.00
Application form for Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Application form for Subsidy for Small, Medium and Large Industrial Undertakings	30	7	2	520	520.50	387.00	654.00	0.00
Module for Disbursement -Incentive for Large and Mega Units for IIEPP- 2017	120	2	0	0	0.00	0.00	0.00	0.00
Post COVID-19 Accelerated Investment Promotion Policy for Backward Regions-Application Form for Sanction of Incentive	60	0	0	0	0.00	0.00	0.00	0.00
	Total	100	37

PICUP

100

209.00

1.00

1018.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Authorization and Registration under E-Waste (Management) Rules 2016	120	203	200	37	27.00	1.00	160.00	23333.33
Authorization of Processing Recycling Treatment and Disposal of Solid Waste under the Solid Waste Management Rules 2016	60	32	28	39	22.00	1.00	77.00	62000.00
Authorization under Bio Medical Waste Management Rules 2016	90	48265	46994	8	6.00	0.00	204.00	1982.32
Authorization Under the Construction And Demolition Waste Manegement Rules 2016	90	3	3	126	97.00	97.00	97.00	125000.00
Authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	2467	2408	33	26.00	0.00	177.00	45080.32
Auto renewal of valid Consent to Establish (CTE) issued under Water (Prevention and Control of Pollution) Act 1974 and Air (Prevention and Control of Pollution) Act 1981 only for green Category of Industries	10	6	6	7	6.50	6.00	19.00	4333.33
Auto renewal of valid Consent to Operate (CTO) issued under Air (Prevention and Control of Pollution) Act 1981 only for Green Category of Industries	10	180	178	8	8.00	0.00	58.00	26264.82
Auto renewal of valid Consent to Operate (CTO) issued under Water (Prevention and Control of Pollution) Act 1974 only for Green Category of Industries	10	176	175	8	8.00	0.00	58.00	26721.57
Consent to Establish Under Air and Water Act(NOC)	120	14937	14561	15	11.00	0.00	300.00	12796.62
Consent to Operate under the Air (Prevention and Control of Pollution) Act 1981	120	1051	1049	10	6.00	0.00	192.00	24600.07
Consent to Operate under the Water (Prevention and Control of Pollution) Act 1974	120	950	950	11	7.00	0.00	322.00	27392.69
Consolidated Form for Consent under Water Act 1974 Air Act 1981 and authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	47116	46458	13	9.00	0.00	232.00	58566.63
Intimation under section 29 of Air Act	1	1	1	58	58.00	5.00	58.00	0.00
No increase in Pollution Load	7	84	84	8	5.00	0.00	35.00	0.00
Registration of Refurbishers under the Batteries( Management and Handling) Rules 2016	30	15	15	32	32.00	3.00	63.00	21000.00
Registration under Plastic Waste Management Rules 2016	90	96	96	18	14.50	0.00	144.00	10000.00
	Total	115582	113206

Pollution Control Board

115582

113206

8.00

0.00

322.00

23584.71

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
PWD NOC For Setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
ROAD CUTTING FEE ESTIMATION	7	1936	1658	16	9.00	0.00	180.00	0.00
ROAD CUTTING PERMISSION	7	801	772	18	10.00	0.00	226.00	13611.57
Road Cutting Permissions	7	99	92	56	42.00	6.00	471.00	387120.32
	Total	2836	2522

Public Works Department

2836

2522

9.00

0.00

471.00

17794.82

Registrar Firms Societies and Chits

11388

11273

5.00

0.00

64.00

5000.00

Satharia Industrial Development Authority

18.00

13.00

21.00

590.00

Tourism Department

1903

1725

17.00

0.00

360.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Berthing Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Cargo Terminal Under Logistics and Warehousing Policy 2022	90	16	0	0.00	0.00	0.00	0.00
Application for Inland Vessel Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Trucker Park Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
	Total	16

Transport Department

0.00

U.P.Expressways Industrial Development Authority(UPEIDA)

60.00

1.00

363.00

15152848.53

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
online delivery of signage license	30	0	0	0	0.00	0.00	0.00	0.00
Online Industrial Water Connection	30	8	4	309	236.50	0.00	4.00	8.33
Trade License	30	213	182	111	45.50	1.00	742.00	6789.56
ULB NOC for setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
	Total	221	186

Urban Development Department

221

186

47.00

0.00

742.00

6663.20

Uttar Pradesh Fire Services

60973

51928

5.00

0.00

396.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Power Connection	372	18377	18014	67	28.00	0.00	1314.00	556583.23
Power Connection (Inactive)	30	0	0	0	0.00	0.00	0.00	0.00
Site Inspection and Estimation Service	30	31592	30620	15	16.00	0.00	456.00	3430.31
Temporary Power Connection	10	0	0	0	0.00	0.00	0.00	0.00
	Total	49969	48634

Uttar Pradesh Power Corporation Limited

50002

48636

18.00

0.00

1444.00

219635.39

Registration/Renewal Granted Dashboard

Department Name

Service Name

Department Wise Licenses/NOC Application Status

Received
44117 Disposed
43710 Pending
407

Queries & Grievances Dashboard

Department Name

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Avg. Time taken for Approval/Disbursal(in Days)

Dashboard

Progress Chart

Total Applied Applications

+

+

=

Online Single Window System Dashboard

Registration/Renewal Granted Dashboard

Department Wise Licenses/NOC Application Status

Queries & Grievances Dashboard

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Incentive Granted Dashboard

Sanction of incentives for Small, Medium and Large Industrial Undertakings

Disbursal of incentives for Small, Medium and Large Industrial Undertakings

Sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings

Disbursment of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings

Subsidy for Small, Medium and Large Industrial Undertakings

Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings

Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings

Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings

Land Alloted against Applications

Land Allotment Report