Last Updated on: 16-Sep-2025

Dashboard

Since Year 2022

Total

684463
Registered Users 1436698
Registered Enterprises 1456722
Applications Received 1413474
Applications Disposed 31313
Query Raised 11935
In Progress Department

Progress Chart

Disposed

Query

In Progress

Total Applied Applications

289739 Year -2025

+

415483 Year -2024

+

1324725 Prior to 2024

=

2029947 Total

Online Single Window System Dashboard

Department Name

Total no of applications received

Total no of applications processed

Avg time taken to grant approval (in Days)

Median time taken to grant approval (in Days)

Minimum time taken to obtain approval (in Days)

Max time taken to obtain approval (in Days)

Average fee taken by the Department for completion of entire process of obtaining approval/certificate

View Details

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
FERTILIZER MANUFACTURER AUTHORISATION LETTER	30	9	2	34	34.00	0.00	0.00	0.00
Grant and Renewal of Licence to stock and user of Insecticides Commercial Pest Contral Operations	30	18	5	25	27.00	10.00	31.00	1000.00
Grant of Dealer License Authorization Letter to Sell Storage of Seed	30	263	49	3	2.00	0.00	10.00	1000.00
Grant of License Authorization Letter to Sell Storage of fertilisers	30	53605	52457	6	4.00	0.00	179.00	1255.32
Grant of License to Manufacture Insecticides	30	4	3	29	29.00	29.00	29.00	20000.00
Grant of License to sell Stock or exhibit for sale or distribute insecticides	30	38716	38118	7	5.00	0.00	455.00	2267.43
Renewal of Fertilizer Manufacturer Authorization Letter	30	5	1	10	10.00	10.00	10.00	5510.00
	Total	92620	90635

Agriculture Department

92640

90655

4.00

0.00

455.00

1691.28

Animal Husbandry Department

486

467

16.00

0.00

163.00

0.00

Board of Revenue, Uttar Pradesh

15868

15007

31.00

0.00

964.00

34841.79

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
New Licence for Single cinema Multiplex Travelling cinema Special cinematograph exhibition Video Cinema Travelling Video Cinema Local Channel and Video library	30	417	401	10	7.00	0.00	164.00	74575.98
Operator Permit for CinematographDigital Projection System	30	151	135	17	14.00	0.00	87.00	213.33
Permission of various Entertainments (Other than Licensed Entertainments Cable and DTH as Amusement Parkwater ParkCabaret or Floor ShowGiant wheel Video Games Games of SkillMimicryCarnivalPuppet ShowNon-Classical Music Horse Race Pool Game Bowling Alley Billiards SnookerOther Entertainments not covered by the above mentioned list)	30	1149	1109	10	4.00	0.00	162.00	0.00
Renewal of License for Single cinema Multiplex Travelling cinemaSpecial cinematograph exhibition Video CinemaTravelling Video Cinema Local Channel and Video library	30	1903	1894	9	5.00	0.00	231.00	53638.14
	Total	3620	3539

Commercial Tax Department

3620

3539

5.00

0.00

231.00

39507.87

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Apply for Capital Grant	120	19	13	327	320.00	70.00	423.00	0.00
Apply For Capital Investment Grant	120	0	0	0	0.00	0.00	0.00	0.00
Apply for Interest Subvention	120	15	8	297	293.00	54.00	416.00	0.00
Apply for Refrigerated Van Insulated Van Road Milk Tanker Bulk Milk Cooler Ice Cream Trolley etc	120	7	4	222	161.50	0.00	0.00	0.00
Apply For Reimbursement of Electricity Duty Stamp Duty only	120	2	1	263	263.00	263.00	263.00	0.00
Apply for Reimbursement of Provision for Market Development and Brand Promotion	120	0	0	0	0.00	0.00	0.00	0.00
	Total	43	26

Dairy Development Department

267.00

54.00

423.00

0.00

Department of Additional Sources of Energy

230

60.00

30.00

470.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Licence of industrial alcohal(FL-39,40,41)	10	7	7	42	64.50	78.00	502.00	0.00
Application for licence to manufacture goods liable to duty of excise under the medicinal and tolet preparation(in bond/ outside bond(excise duty) act 1955.	10	0	0	0	0.00	0.00	0.00	0.00
Application to establish a brewery	10	3	2	181	362.00	141.00	426.00	250000.00
Application to establish distillery.	10	19	18	125	146.00	42.00	511.00	500000.00
Brand-Label Registration	14	0	0	0	0.00	0.00	0.00	0.00
ENA Export	14	0	0	0	0.00	0.00	0.00	0.00
ENA Import	7	0	0	0	0.00	0.00	0.00	0.00
Export of IMFL	14	0	0	0	0.00	0.00	0.00	0.00
Licence for establish a brewery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for establishment of a distillery.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol is Completely converted in other chemical.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for industries in which alchohol used as a solvent.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for petroleum depot and thinners etc.	10	0	0	0	0.00	0.00	0.00	0.00
Licence for running a brewery.	10	1	1	7	7.00	7.00	28.00	1000.00
Licence for running a distillery.	10	12	12	23	17.00	6.00	68.00	700.00
Licence to manufacture medicinal and tolet preparation containing alcohol out side bond.	10	0	0	0	0.00	0.00	0.00	0.00
Licence to manufacture medicinal and tolet preparation containing alcohol,opium, Indian herp and other narcotic drugs and narcotics under bond for payment of duty.	10	0	0	0	0.00	0.00	0.00	0.00
License for Retail Shops and Renewal	7	101259	101140	1	0.00	0.00	751.00	0.00
Liquor Import from Other Countries	7	0	0	0	0.00	0.00	0.00	0.00
Liquor import from Other States	7	0	0	0	0.00	0.00	0.00	0.00
Renewal of Brand-Label	14	0	0	0	0.00	0.00	0.00	0.00
	Total	101301	101180

Department of Excise

101301

101180

0.00

751.00

110.27

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Capital Subsidy for New or Expansion of Food Processing Industries	60	1090	1031	105	71.00	0.00	404.00	0.00
Application for Capital Subsidy on Installation of Solar Power Plant in Food Processing unit in Rural area	60	128	111	95	74.00	0.00	244.00	0.00
Application for Decentralized Processing Storage	60	17	17	280	306.00	276.00	276.00	0.00
Application for Interest Subsidy of Reefer Vehicles	60	18	17	122	185.00	68.00	144.00	0.00
Application for Transport Subsidy for Exports	60	10	10	135	70.00	31.00	70.00	0.00
Apply for Incentive Under Food Processing Policy	30	7	6	0	0.00	0.00	0.00	0.00
	Total	1270	1192

Department of Horticulture and Food Processing

1270

1192

74.00

0.00

404.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Amendment for change in factory name under the factories act 1948	30	698	572	4	3.00	0.00	42.00	0.00
Amendment for change in occupier under the factories act 1948	30	1687	1368	6	4.00	0.00	41.00	5.00
Amendment for extension in building plan under the factories act 1948	30	505	444	7	5.00	0.00	40.00	0.00
Amendment for manager under the factories act 1948	30	1629	1519	4	3.00	0.00	39.00	0.00
Amendment for revised building plan	30	2449	2207	5	3.00	0.00	55.00	2.89
Amendment forchange in number of workers and power under the factories act 1948	30	1584	1494	5	3.00	0.00	178.00	6411.88
Amendment in license issued to contractor under Contract Labour (Regulation and Abolition Act) 1970	30	1358	1356	1	1.00	0.00	155.00	24283.54
Amendment in license issued under the Inter State Migrant workmen Act 1979	30	14	14	5	4.00	0.00	21.00	149.38
Amendment in registration issued to establishment under the Motor and Transport Workers Act 1961	30	32	32	1	1.00	0.00	11.00	5.00
Amendment in registration issued to establishments under Uttar Pradesh Shops and Commercial Establishment Act 1962	30	15308	15268	1	1.00	0.00	22.00	4573.29
Amendment in registration issued to the Principal Employer under the Contract Labour (Regulation and Abolition Act 1970)	30	4728	4718	1	1.00	0.00	24.00	293.12
Amendment in registration issued to the Principal Employer under the Inter State Migrant workmen Act 1979	30	24	24	2	1.00	0.00	11.00	69.40
Approval for Boiler Erector	30	98	96	6	4.00	0.00	30.00	10072.92
Approval of Boiler Manufacturer	30	38	38	8	5.00	1.00	23.00	10608.11
Approval of plan and permission to construct/extend/or take into use any building as a factory under the Factories Act, 1948	30	10629	10185	3	2.00	0.00	52.00	2.56
License for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	4495	4489	1	1.00	0.00	118.00	34929.68
License for contractors under the Inter State Migrant Workmen(RECS) Act 1979	30	209	208	1	1.00	0.00	15.00	2639.63
Proposed Building Plan under The Factories Act 1948	30	262	235	10	5.00	0.00	64.00	0.00
RE-apply Approval of plan and permission to construct extend or take into use any building as a factory under the Factories Act 1948	30	161	150	5	2.00	0.00	27.00	0.00
Re-apply Registration and grant of license under The Factories Act 1948	30	159	148	8	2.50	0.00	32.00	0.00
Registration and grant of license under The Factories Act, 1948	30	10697	8712	3	2.00	0.00	57.00	2812.36
Registration of Boilers under Indian Boillers Act, 1923	30	737	729	14	15.00	0.00	39.00	16748.50
Registration of establishment under the Inter State Migrant Workmen (RE/CS) Act, 1979	30	463	463	2	1.00	0.00	178.00	463.02
Registration of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	6474	6461	1	1.00	0.00	293.00	1369.16
Registration under Beedi Cigar Act	21	774	774	0	1.00	0.00	16.00	54.58
Registration under Motor Transport Act	21	1840	1837	0	1.00	0.00	186.00	711.06
Registration under The Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996	30	168950	168687	0	0.00	0.00	191.00	1027.46
Registration under UP Shops and Establishment Act, 1962	30	179270	179082	1	1.00	0.00	244.00	4909.11
Renewal for Boiler Erector	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boiler Manufacturer	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Boilers under Indian Boillers Act, 1923	30	8306	8054	17	18.00	0.00	143.00	11968.77
Renewal of license for contractors under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	15577	15534	0	0.00	0.00	561.00	472.61
Renewal of license for contractors under the Inter State Migrant Workmen (RECS) Act 1979	30	83	82	2	2.00	0.00	13.00	211.21
Renewal of license under The Factories Act, 1948	60	18558	18548	1	1.00	0.00	228.00	14496.43
Renewal of principal employer's establishment under provision of The Contracts Labour (Regulation and Abolition) Act, 1970	30	0	0	0	0.00	0.00	0.00	0.00
Renewal under Beedi Cigar Act	21	916	916	0	1.00	0.00	17.00	107.28
Renewal under Motor Transport Act	21	299	299	1	1.00	0.00	11.00	824.24
Renewal under UP Shops and Establishment Act, 1962	30	14879	14872	1	1.00	0.00	73.00	9387.96
	Total	473890	469615

Department of Labour

473890

469615

1.00

0.00

561.00

4004.49

Department of Stamp and Registration

14795

14694

11.00

0.00

557.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for issue of New License to Dealer	30	1002	883	15	13.00	0.00	590.00	99.88
Application for issue of New License to Repairer	30	884	793	18	15.00	0.00	108.00	99.81
Application for Registration of Name and Address of Packer/Manufacturer/ Importer	30	1186	1023	17	16.00	0.00	127.00	500.00
Application for the issue of new licenses to the Manufacturer	45	140	112	24	21.00	4.00	89.00	500.00
Nomination of Director by the company	30	149	140	10	6.00	0.00	47.00	0.00
Renewal for issue of New License to Dealer	15	1648	1648	5	3.00	0.00	296.00	523.39
Renewal for issue of New License to Repairer	15	1547	1547	6	4.00	0.00	294.00	521.82
Renewal for the issue of new licenses to the Manufacturer	30	83	83	1	1.00	0.00	39.00	4116.54
Verification of Flow Meters	15	84	81	8	7.00	1.00	76.00	12750.00
Verification of Storage Tanks	15	75	75	8	6.00	0.00	67.00	16349.94
	Total	6798	6385

Department of Weights and Measures : Legal Metrology

6798

6385

9.00

0.00

590.00

705.62

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
ELECTRICAL DRAWING APPROVAL	15	1	0	0	0.00	0.00	0.00	0.00
Initial Inspection of Generating Set	4	1835	1764	3	3.00	0.00	237.00	9917.25
Initial Inspection of High / Extra High Voltage Installation	4	7982	7862	2	2.00	0.00	47.00	14272.64
Initial Inspection of Low Voltage Installation	4	1565	1077	2	2.00	0.00	24.00	1162.08
Initial Inspection of Medium Pressure Installation	4	14893	13720	2	2.00	0.00	52.00	1114.57
Periodical Inspection under regulation - 30	15	5387	5245	5	4.00	0.00	106.00	32511.89
	Total	31663	29668

Directorate of Electrical Safety

31663

29668

2.00

0.00

237.00

10318.09

DMIC IITGNL

92.00

0.00

Electronics Department

0.00

Film Bandhu

919

890

13.00

1.00

165.00

0.00

Food and Civil Supplies Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Item Permission	15	755	750	11	7.00	0.00	102.00	3186.40
Approval of Testing Laboratory in Form 37	30	3	3	242	212.00	108.00	342.00	7500.00
Blood Bank Licence	30	0	0	0	0.00	0.00	0.00	0.00
Drug Sale License	30	82201	82079	7	6.00	0.00	1475.00	3107.62
Free Sale Certificate	7	95	95	10	7.00	0.00	79.00	0.00
GMP and GLP Certificate	30	145	144	44	32.50	0.00	152.00	0.00
Loan Licence of Allopathic Drugs in Form 25A	30	8	8	47	43.00	1.00	147.00	9450.00
Loan Licence of Allopathic Drugs in Form 28A	30	6	5	55	42.00	13.00	155.00	8880.00
Loan Licence of Cosmetics in Form 32A	30	9	8	37	45.50	11.00	78.00	11400.00
Loan Licence of Large Volume Parenterals/Sera and Vaccines in Form 28DA	30	0	0	0	0.00	0.00	0.00	0.00
Manufacturing and Marketing Certificate	7	118	118	13	8.00	0.00	65.00	0.00
Manufacturing Licence and Laboratory Approval - Retention and Renewal	30	67	66	17	4.50	0.00	244.00	13019.10
Manufacturing Licence of Allopathic Drugs in Form 25	30	44	42	90	60.50	5.00	213.00	9709.76
Manufacturing Licence of Allopathic Drugs in Form 28	30	14	13	58	44.00	7.00	212.00	10092.86
Manufacturing Licence of Cosmetics in Form 32	30	31	29	56	32.00	1.00	124.00	11444.19
Manufacturing Licence of Homoeopathic Drugs in Form 25C	30	9	7	135	139.00	0.00	181.00	6425.00
Manufacturing Licence of Large Volume Parenterals/Sera and Vaccines in Form 28D	30	2	1	52	52.00	0.00	0.00	0.00
Neutral Code	7	22	22	9	4.00	0.00	21.00	0.00
Non-Conviction Certificate	7	121	121	7	5.00	0.00	74.00	0.00
Performance Certificate	7	37	37	15	8.00	0.00	40.00	0.00
Registration for Medical Device Sale	15	564	555	10	8.00	0.00	56.00	3007.52
Renewal of Blood Bank Licence – Form 26G	30	0	0	0	0.00	0.00	0.00	0.00
Renewal of Homoeopathic Drug Licence	30	0	0	0	0.00	0.00	0.00	0.00
Repacking Licence of Allopathic Drugs in Firm 25B	30	3	2	36	36.00	0.00	0.00	0.00
Retention of Drug Sale Licence	15	40938	40888	1	1.00	0.00	167.00	3112.26
Test Licence – Form 29	15	244	242	18	11.50	0.00	156.00	270.00
Validity Certificate	7	39	39	14	7.00	0.00	69.00	0.00
WHO GMP Certificate /COPP	30	11	11	32	27.00	14.00	166.00	0.00
	Total	125486	125285

Food Safety and Drug Administration (Drug)

125486

125285

3.00

0.00

1475.00

3105.41

Forest and Wildlife Department

0.00

Geology and Mining

499.50

124.00

367.00

10000.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Land Allotment Service	30	431	431	26	25.00	0.00	55.00	1180.00
Request For Addition Of Projects Within Same Premises	15	0	0	0	0.00	0.00	0.00	0.00
Request for Application for Subdivision or Amalgamation of Plot	30	1	0	0	0.00	0.00	0.00	0.00
Request For Change Of Plot	30	0	0	0	0.00	0.00	0.00	0.00
Request For Change Of Projects Within Same Premises	15	8	7	16	14.00	8.00	14.00	0.00
Request For Issuance Of Certificate For Start Of Production	30	69	61	21	15.00	6.00	56.00	0.00
Request for Issuance Of NOC For Permission To Mortgage In The Favour Of Financial Institution	15	45	44	10	9.00	0.00	54.00	0.00
Request For Issuing Of Completion Certificate or Occupancy Certificate	30	29	18	25	28.50	3.00	58.00	0.00
Request for Lease Deed Execution Registration and Possession	30	16	14	12	10.00	8.00	29.00	0.00
Request for Map Approval	30	13	4	25	25.50	18.00	33.00	0.00
Request For No Dues Certificate After Full Payment	21	13	11	13	13.00	2.00	12.00	0.00
Request for Permission For Joint Mortgage	15	0	0	0	0.00	0.00	0.00	0.00
Request for Permission of Creation of Second Charge	30	0	0	0	0.00	0.00	0.00	0.00
Request for Recognition of Legal Heir After Death Of Allottee	15	4	4	20	21.00	0.00	0.00	0.00
Request for Reconstitution	30	2	1	25	25.00	25.00	25.00	0.00
Request for Restoration of Plot After Cancellation	30	0	0	0	0.00	0.00	0.00	0.00
Request for Subletting of Plot	30	1	1	29	29.00	29.00	29.00	0.00
Request for Surrender Of Plot	30	3	2	45	45.00	42.00	48.00	0.00
Request for Time Extension for setting up of Project	30	19	14	13	22.00	4.00	26.00	0.00
Request For Transfer Of Lease Deed To Financial Institution	15	0	0	0	0.00	0.00	0.00	0.00
Request for Transfer of Plot	30	8	8	22	10.00	5.00	32.00	0.00
	Total	662	620

Gorakhpur Industrial Development Authority (GIDA)

664

620

23.00

0.00

58.00

804.66

Ground Water Department

11667

11163

29.00

0.00

874.00

4992.43

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Disbursement Of Textile Garmenting Policy 2022	90	27	10	67	64.00	54.00	134.00	0.00
Stamp Duty Exemption under Textile Garmenting Policy 2022	21	4	2	115	115.00	0.00	0.00	0.00
Textile Garmenting Policy 2022	90	109	99	72	64.00	14.00	183.00	0.00
Uttar Pradesh Textile Garmenting Policy 2022 (Direct Disbursement in case Unit has started Commercial Production)	90	0	0	0	0.00	0.00	0.00	0.00
	Total	140	111

Handloom and Textiles Department

140

111

64.00

14.00

183.00

0.00

Home Department

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Building Plan Approval	30	12195	9618	13	10.00	0.00	700.00	0.00
e-intimation of commencement of construction	5	56	56	34	11.50	0.00	390.00	0.00
e-intimation of Plinth level completion	7	29	29	111	68.00	9.00	76.00	0.00
Map Approval	2	6687	6662	3	2.00	0.00	100.00	0.00
Occupancy cum Completion certificate	25	20	19	52	35.00	9.00	210.00	0.00
Reapply for Building Plan Approval against rejected Application	15	8754	8111	12	10.00	0.00	564.00	0.00
Revalidation(extension of validity)	30	319	289	16	11.00	0.00	474.00	0.00
	Total	28060	24784

Housing Department

28060

24784

8.00

0.00

700.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Apply for Incentive Under Data Centre Policy	30	8	7	8	3.00	2.00	24.00	0.00
Apply for Incentive Under Electronics Manufacturing Policy	30	3	2	21	21.00	18.00	24.00	0.00
Disbursement for IT and ITeS Policy of Uttar Pradesh 2022	90	1	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Data Center Policy 2021	90	1	0	0	0.00	0.00	0.00	0.00
Disbursement for Uttar Pradesh Electronics Manufacturing Policy 2020 (First Amendment 2022)	90	21	1	23	23.00	0.00	0.00	0.00
IT and ITeS Policy of Uttar Pradesh 2022	30	17	14	152	122.50	0.00	345.00	0.00
NOC for establishment and Maintenance of Overground telegraph infrastructure	45	13710	13557	34	35.00	0.00	648.00	9966.44
NOC for establishment and Maintenance of Overground telegraph infrastructure Over Private Property	60	4	2	6	6.00	0.00	0.00	0.00
UP Data Center Policy Investment Proposal Form	90	6	6	725	807.00	177.00	177.00	0.00
Uttar Pradesh Semiconductor Policy 2024	30	5	4	225	203.50	135.00	135.00	0.00
Uttar Pradesh Electronics Manufacturing Policy 2020	30	88	57	221	192.00	34.00	492.00	0.00
Uttar Pradesh Startup Policy 2020 (1st Amendment 2022)	90	7	5	0	0.00	0.00	0.00	0.00
	Total	13871	13655

Information Technology Department

13871

13655

35.00

0.00

648.00

9920.02

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Additional Course Permission (Institutional Dept)	30	4	4	73	295.00	0.00	0.00	0.00
Building Plan Approval (Commercial Dept)	60	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval (Industry Dept)	30	1	1	171	171.00	171.00	171.00	151988.00
Calculation verification updations of deposits (Commercial Dept)	30	43	43	11	18.00	0.00	47.00	0.00
Calculation verification updations of deposits (Builder Dept)	30	40	40	21	37.50	35.00	636.00	0.00
Calculation verification updations of deposits (Group Housing Dept)	15	1	1	0	0.00	0.00	0.00	0.00
Calculation verification updations of deposits (Industry Dept)	25	235	230	27	33.00	1.00	128.00	0.00
Calculations Verifications for deposit of various due amounts (Institutional Dept)	15	51	37	19	29.00	18.00	18.00	0.00
Calculationverificationupdations of deposits (IT Dept)	30	23	14	42	93.00	59.00	663.00	0.00
Change in Constitution (CIC) (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Change in Constitution (CIC) (Industry Dept)	12	150	144	11	16.00	4.00	29.00	11888.50
Change in Constitution (CIC) (Institutional Dept)	15	12	7	54	35.00	57.00	57.00	5000.00
Change in Constitution (CIC) (IT Dept)	20	6	4	67	135.50	0.00	0.00	0.00
Change in Name (Industry Dept)	7	58	58	11	9.00	2.00	64.00	0.00
Change in Project (Industry Dept)	30	60	58	21	32.00	9.00	101.00	0.00
Change in Shareholders Trustees (Institutional Dept)	10	13	6	31	46.50	0.00	0.00	0.00
Change in ShareholdersTrustees (Commercial Dept)	15	14	14	6	5.50	5.00	19.00	0.00
Change in ShareholdersTrustees (Industry Dept)	7	84	84	15	12.50	5.00	142.00	12103.43
Change in ShareholdersTrustees (IT Dept)	15	16	12	53	62.50	0.00	0.00	0.00
Change of Address (Commercial Dept)	3	3	3	5	5.00	2.00	7.00	0.00
Change of Address (Builder Dept)	3	8	8	6	27.50	52.00	52.00	0.00
Change of Address (Group Housing Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Change of Address (Industry Dept)	10	45	44	14	14.00	1.00	576.00	0.00
Change of Address (Institutional Dept)	7	13	8	51	89.00	0.00	0.00	0.00
Change of Address (IT Dept)	3	4	4	6	13.00	4.00	4.00	0.00
Change of Address for Sub-Lessee (Commercial Dept)	3	1	1	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (Group Housing Dept)	7	3	3	39	58.50	0.00	0.00	0.00
Change of Address Sub-Lease (Builder Dept)	3	13	12	2	8.00	0.00	0.00	0.00
Change of Address Sub-Lease (Institutional Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Change of Address Sub-Lease (IT Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Change of Directors (Industry Dept)	7	6	6	31	17.00	14.00	14.00	13924.00
Complains in Pradhikaran diwas (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Drinking Water/Sewage Combination (Industry Dept)	15	13	13	19	12.00	4.00	15.00	1025.71
Grant of extension for implementation of the project (Institutional Dept)	10	4	4	38	44.00	0.00	0.00	0.00
Issue of Activated Certificate(Functional Certificate) (Industry Dept)	30	1013	998	21	25.00	0.00	797.00	0.00
Issue of Duplicate Papers (Commercial Dept)	20	8	8	9	12.50	7.00	43.00	0.00
Issue of Duplicate Papers (Builder Dept)	10	24	21	9	16.00	4.00	4.00	0.00
Issue of Duplicate Papers (Group Housing Dept)	5	16	16	13	37.00	0.00	0.00	0.00
Issue of Duplicate Papers (Industry Dept)	15	21	20	12	19.00	4.00	23.00	0.00
Issue of Duplicate Papers (Institutional Dept)	7	2	1	0	0.00	0.00	0.00	0.00
Issue of Duplicate Papers (IT Dept)	15	2	2	23	23.50	0.00	0.00	0.00
Issue of Functional Certificate (Commercial Dept)	30	48	48	21	26.00	0.00	78.00	0.00
Issue of Functional Certificate (Institutional Dept)	10	124	88	34	45.00	87.00	87.00	2.00
Issue of No Dues Certificate (Industry Dept)	30	1945	1893	27	34.00	0.00	572.00	0.00
Joint Name (Commercial Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Group Housing Dept)	7	0	0	0	0.00	0.00	0.00	0.00
Joint Name (Builder Dept)	15	4	4	0	0.00	0.00	0.00	0.00
Joint Name (Industry Dept)	20	2	2	11	23.00	23.00	23.00	0.00
Joint Name (IT Dept)	15	0	0	0	0.00	0.00	0.00	0.00
Land Allotment (Institutional)	45	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System (Industry Dept)	45	596	596	139	160.00	4.00	70.00	4143762.26
Land Allotment(IT and ITES)	45	0	0	0	0.00	0.00	0.00	0.00
Lease Deed Execution (Commercial Dept)	30	40	40	15	12.00	1.00	58.00	1380.31
Lease Deed ution (Builder Dept)	60	2	2	0	0.00	0.00	0.00	0.00
Lease Deed ution (Group Housing Dept)	10	2118	2007	1	63.00	10.00	75.00	0.00
Lease Deed ution (Industry Dept)	30	279	270	13	32.50	2.00	56.00	503.75
Lease Deed ution (IT Dept)	45	17	9	34	21.00	1.00	210.00	750.00
Lease Deed ution(Institutional Dept)	30	29	20	81	76.00	0.00	0.00	0.00
Map Surrender Certificate (Industry Dept)	70	0	0	0	0.00	0.00	0.00	0.00
Miscellaneous Service (Commercial Dept)	15	625	624	8	11.00	0.00	100.00	0.00
Miscellaneous Service (Builder Dept)	15	6808	6591	4	19.00	1.00	365.00	0.00
Miscellaneous Service (Group Housing Dept)	15	1114	1093	3	29.00	18.00	112.00	0.00
Miscellaneous Service (Industry Dept)	15	466	460	18	19.00	0.00	128.00	0.00
Miscellaneous Service (Institutional Dept)	15	200	128	36	53.00	48.00	462.00	0.00
Miscellaneous Service (IT Dept)	15	144	117	42	46.00	5.00	663.00	0.00
Mortgage of Mart (Institutional Dept)	7	32	25	32	101.00	0.00	0.00	0.00
Mortgage Permission (Commercial Dept)	7	664	663	9	8.00	0.00	203.00	1863.59
Mortgage Permission (Group Housing Dept)	5	1143	1123	2	20.00	6.00	421.00	1466.67
Mortgage Permission (Builder Dept)	7	4923	4736	2	9.00	1.00	116.00	1524.68
Mortgage Permission (Institutional Dept)	10	106	81	29	50.00	27.00	175.00	5600.00
Mortgage Permission (IT Dept)	15	164	143	20	52.00	9.00	159.00	1199.36
Mortgage Permission Cancel Withdrawal (Group Housing Dept)	5	44	44	5	28.50	40.00	40.00	0.00
Mortgage Permission Cancel Withdrawal (Industry Dept)	10	96	95	18	14.00	1.00	50.00	0.00
Mortgage Permission Cancel Withdrawal (Institutional Dept)	7	10	7	20	46.00	46.00	46.00	0.00
Mortgage Permission CancelWithdrawal (IT Dept)	7	2	2	0	0.00	0.00	0.00	0.00
Mortgage Permission OC Commercial Allottee for their shop byer commercial (Commercial Dept)	7	35	35	11	8.00	2.00	92.00	1338.67
Mortgage Permission to builders sub-lessee sub- allottee (Builder Dept)	5	15272	14608	2	8.00	1.00	534.00	1145.37
Mortgage Permission to buildersub- lesseesub-allottee (Commercial Dept)	5	295	294	7	6.00	0.00	95.00	1892.73
Mortgage Permission(Coletral) (Industry Dept)	30	225	218	27	32.00	1.00	572.00	5196.36
Mortgage Permission(Normal) (Industry Dept)	30	503	491	22	31.00	1.00	588.00	0.00
Mutation (Death Case) (Group Housing Dept)	60	378	367	6	78.00	38.00	596.00	1000.00
Mutation (Death Case) (Builder Dept)	60	944	888	13	71.00	7.00	99.00	1069.57
Mutation (Death Case) (IT Dept)	60	28	21	89	108.50	81.00	81.00	1180.00
No Dues certificate (Commercial Dept)	5	120	120	12	10.00	0.00	96.00	0.00
No Dues certificate (Builder Dept)	5	112	108	6	19.00	9.00	345.00	0.00
No Dues certificate (Group Housing Dept)	15	16	16	23	27.00	0.00	0.00	0.00
No Dues certificate (Institutional Dept)	10	394	320	36	45.00	2.00	544.00	0.00
No Dues certificate (IT Dept)	15	134	113	38	38.00	6.00	28.00	0.00
No Dues Certificate-Self Generated (Industry Dept)	1	3	3	0	0.00	0.00	0.00	0.00
One Time Payment (Commercial Dept)	20	48	47	15	21.00	2.00	86.00	0.00
One Time Payment (Builder Dept)	20	12	11	5	57.00	57.00	57.00	0.00
One Time Payment (Group Housing Dept)	20	2	2	22	22.50	0.00	0.00	0.00
One Time Payment (IT Dept)	15	19	16	50	47.50	4.00	93.00	0.00
One Time Payment (Premium Lease Rent) (Institutional Dept)	10	69	53	38	47.00	0.00	0.00	0.00
One Time Payment(Industry Dept)	25	461	454	29	30.00	0.00	158.00	0.00
Permission of Commercial Activity (Institutional Dept)	7	3	2	74	148.00	0.00	0.00	0.00
Plot Mutation after death of allottee (Industry Dept)	90	58	57	30	39.00	17.00	98.00	818.00
Possession (Industry Dept)	20	16	16	18	31.00	13.00	34.00	0.00
Refund of Excess Amount (Commercial Dept)	30	8	8	35	38.00	10.00	87.00	0.00
Refund of Excess Amount (Builder Dept)	30	40	38	15	39.00	52.00	87.00	0.00
Refund of Excess Amount (Group Housing Dept)	30	15	14	38	96.50	0.00	0.00	0.00
Refund of Excess Amount (Industry Dept)	30	68	66	25	35.00	16.00	74.00	0.00
Refund of Excess Amount (Institutional Dept)	30	11	5	31	78.00	0.00	0.00	0.00
Refund of Excess Amount (IT Dept)	30	12	10	103	67.00	43.00	60.00	0.00
Rent Permission (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Rent Permission (Industry Dept)	20	290	281	20	21.00	0.00	666.00	5247.06
Rent Permission (IT Dept)	20	3	3	37	56.00	0.00	0.00	0.00
Reschedulement of Payment (Commercial Dept)	30	7	7	34	67.00	1.00	100.00	0.00
Reschedulement of Payment (Builder Dept)	30	24	24	12	293.00	293.00	293.00	0.00
Reschedulement of Payment (Institutional Dept)	30	4	2	47	95.00	0.00	0.00	0.00
Reschedulement of Payment (IT Dept)	30	1	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Commercial Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Industry Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Restoration of Allotment (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Sub lease of Farm House (Institutional Dept)	3	1	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of Flat office shops Buyers(Sub-Lease) (Builder Dept)	3	31	30	6	6.00	0.00	0.00	0.00
Sub-Lease Deed of Flatofficeshops Buyers(Sub-Lease) (IT Dept)	3	1	1	5	5.00	0.00	0.00	0.00
Sub-Lease Deed of Mart Buyers(Sub-Lease) (Institutional Dept)	3	0	0	0	0.00	0.00	0.00	0.00
Sub-Lease Deed of officeshops Buyers(Sub-Lease) (Commercial Dept)	3	6	6	3	5.00	3.00	9.00	1000.00
Surrender of Plot (Industry Dept)	30	4	4	13	55.00	55.00	55.00	0.00
Surrender of Plot (Institutional Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Surrender of PlotFlat (Group Housing Dept)	30	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Construction (Commercial Dept)	5	10	10	4	7.00	4.00	8.00	0.00
Time Extension for Construction (Builder Dept)	5	80	75	6	18.50	6.00	115.00	0.00
Time Extension for Construction (Group Housing Dept)	8	116	110	3	34.00	20.00	25.00	0.00
Time Extension for Construction (Institutional Dept)	10	202	159	41	54.50	114.00	132.00	0.00
Time Extension for Construction (IT Dept)	15	55	44	45	49.00	0.00	0.00	0.00
Time Extension for Construction(Industry Dept)	35	820	789	31	39.00	0.00	572.00	0.00
Time Extension for Lease Deed (Commercial Dept)	20	0	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Group Housing Dept)	8	1	1	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (Institutional Dept)	10	2	0	0	0.00	0.00	0.00	0.00
Time Extension for Lease Deed (IT Dept)	20	2	2	35	70.00	0.00	0.00	0.00
Time Extension for Lease Deed(Industry Dept)	30	23	23	28	34.50	12.00	64.00	0.00
Transfer Mutation of sublease office space on Death of the allottee (Commercial Dept)	7	79	79	9	9.00	2.00	38.00	1517.72
Transfer of Institutional PlotPermises (Institutional Dept)	10	22	13	39	51.00	0.00	0.00	0.00
Transfer of Mart (Institutional Dept)	10	82	70	16	47.00	22.00	22.00	5000.00
Transfer of PlotPremises on death of the Allottee (Institutional Dept)	60	1	0	0	0.00	0.00	0.00	0.00
Transfer of Property (Group Housing Dept)	10	2444	2426	2	35.00	10.00	516.00	1205.13
Transfer of Property (Industry Dept)	12	345	343	19	17.00	2.00	410.00	5240.00
Transfer of Property (IT Dept)	15	131	106	15	21.00	25.00	36.00	6490.00
Transfer of Property (Lease) (Builder Dept)	7	1446	1338	2	11.00	6.00	187.00	0.00
Transfer of Property (Sub-Lease) (Builder Dept)	7	17124	16156	1	12.00	0.00	600.00	1346.71
Transfer of Sublease Office Space (Commercial Dept)	7	974	970	10	10.00	1.00	272.00	1723.71
	Total	67389	64314

Infrastructure and Industrial Development Authority - GREATER NOIDA

67389

64314

16.00

0.00

797.00

148023.50

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Commercial30	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Acceptance of allotment money before cancellation along with interest as per terms conditions - Deptt- Institutional	30	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Housing	10	3	3	17	12.00	9.00	32.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt Commercial	10	1	1	8	8.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the allottee for performance of various functions - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Industry	10	3	3	11	7.00	26.00	26.00	0.00
Acceptance of Power of Attorney given by the Allottee for performance of various functions - Deptt Institutional	10	1	1	9	9.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellatio - Deptt Industry	7	3	2	8	8.00	7.00	7.00	0.00
Application for Restoration of allotment after cancellation - Deptt Institutional	30	9	9	29	30.00	26.00	33.00	0.00
Application for Restoration of allotment after cancellation - Deptt Commercial	30	0	0	0	0.00	0.00	0.00	0.00
Application for Restoration of allotment after cancellation - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	2	833	535	66	10.00	0.00	490.00	55143.33
Calculation for deposit of various due amounts - Deptt Housing	5	1185	1174	5	5.00	0.00	33.00	0.00
Calculation for deposit of various due amounts - Deptt Residential	5	735	729	13	7.00	0.00	265.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Commercial	5	413	408	4	5.00	0.00	30.00	0.00
Calculation For Deposit Of Various Dues Amount - Dept Institutional	5	286	276	4	3.00	0.00	67.00	0.00
Calculation of Dues	5	1949	1862	3	4.00	0.00	327.00	0.00
Calculation of dues - Deptt Group Housing	15	7	5	6	6.00	5.00	10.00	0.00
Change in constitutions - Deptt Commercial	10	71	65	11	9.00	0.00	96.00	5900.00
Change in constitutions - Deptt GNS	10	1	1	4	4.00	4.00	4.00	5900.00
Change in constitutions - Deptt Housing	10	1	1	26	26.00	0.00	0.00	0.00
Change in constitutions - Deptt Industry	10	960	789	8	7.00	0.00	37.00	5900.00
Change in constitutions - Deptt Institutional	10	207	197	10	9.00	0.00	26.00	5900.00
Change in constitutions - Deptt Residential	10	13	13	11	12.00	0.00	23.00	5900.00
Conversion of Industrial plot from Industrial Land use to Industrial facilities - Deptt Industry	30	0	0	0	0.00	0.00	0.00	0.00
Ending/Occupancy Certificate	90	0	0	0	0.00	0.00	0.00	0.00
Execution of lease deed - Deptt Housing	3	252	208	13	10.00	1.00	88.00	0.00
Execution Of Lease Deed - Deptt Industry	3	113	99	3	2.00	0.00	32.00	0.00
Execution of lease deed - Deptt Residential	3	289	282	21	11.00	0.00	188.00	0.00
Extension of time period - Deptt GHS	15	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt Housing	10	0	0	0	0.00	0.00	0.00	0.00
Extension of time period - Deptt rewsidential	10	634	608	17	10.00	0.00	245.00	0.00
Extension Of Time Period For Implementing The Project Construction Of Plot - Dept Commercial	10	11	8	8	10.00	5.00	34.00	0.00
Extension Of Time Period For Implementing The Project OR Construction Of Plot -Dept Institutional	10	621	601	10	9.00	0.00	147.00	0.00
Functional Certificate	10	3200	2986	8	8.00	0.00	347.00	0.00
Grant OF Mortgage - Deptt Industry	10	2610	2501	6	6.00	0.00	44.00	5900.00
Grant of mortgage- Deptt Commercial	10	422	393	6	6.00	0.00	59.00	5900.00
Grant of Mortgage- Deptt Institutional	10	919	885	8	8.00	0.00	30.00	5900.00
Grant of Mortgage Permission - Deptt Housing	10	2183	2037	14	9.00	0.00	227.00	1001.31
Grant of Mortgage Permission - Deptt Residential	10	2284	2229	10	6.00	0.00	280.00	1000.00
Issue of duplicate papers - Deptt Commercial	5	22	19	5	5.00	3.00	9.00	0.00
Issue of duplicate papers - Deptt GHS	5	3	1	44	44.00	0.00	0.00	0.00
Issue of duplicate papers - Deptt Housing	5	113	85	16	12.00	2.00	90.00	0.00
Issue of duplicate papers - Deptt Industry	3	243	206	4	4.00	0.00	20.00	0.00
Issue of duplicate papers - Deptt Institutional	5	7	6	8	8.00	7.00	15.00	0.00
Issue of duplicate papers - Deptt Residential	5	189	187	10	6.00	1.00	59.00	0.00
Issue Of Functional Certificate - Dept Commercial	10	998	883	8	7.00	0.00	72.00	0.00
Issue Of Functional Certificate - Dept Institutional	10	2592	2550	7	8.00	0.00	38.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Commercial	7	560	528	5	6.00	0.00	19.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt- Institutional	7	203	200	5	5.00	0.00	17.00	0.00
Issue of Mutation letter after receipt of copy of the Transfer Deed - Deptt Residential	10	2324	2267	10	6.00	0.00	261.00	0.00
Issue of Mutation letter after receipt of the copy of the Transfer Deed - Deptt Industry	7	991	972	2	2.00	0.00	20.00	0.00
Issue of Mutation letter after receiptof copy of the Transfer Deed - Deptt GHS	7	252	249	10	8.00	1.00	69.00	0.00
Issue Of No Dues Certificate - Dept Commercial	5	1901	1878	4	4.00	0.00	92.00	0.00
Issue Of No Dues Certificate - Dept Institutional	5	1210	1122	4	3.00	0.00	146.00	0.00
issue of no dues certificate - Deptt Group Housing	15	41	39	33	12.00	1.00	420.00	0.00
Issue of No dues Certificate - Deptt Housing	5	4776	4722	5	4.00	0.00	259.00	0.00
Issue of No Dues Certificate - Deptt Residential	5	3792	3763	10	5.00	0.00	314.00	0.00
Land Allotment - Deptt Institutional	60	0	0	0	0.00	0.00	0.00	0.00
Land Allotment System	45	238	238	1	25.00	0.00	79.00	5900.00
Mortgage permission for construction purpose - Deptt Group Housing	10	132	128	11	8.00	0.00	63.00	1084.67
Mutation Of Land	10	1878	1795	7	7.00	0.00	360.00	5900.00
No Dues Certificate	5	8028	7805	3	3.00	0.00	979.00	0.00
Permission for amalgamationdeamalgamation of indusrtial plots - Deptt Industry	30	6	5	56	34.00	8.00	122.00	0.00
Permission for co-allotteeship - Deptt GHS	10	0	0	0	0.00	0.00	0.00	0.00
Permission for co-allotteeship - Deptt Housing	10	6	5	13	12.00	9.00	30.00	1000.00
Permission for Co-Allotteeship - Deptt Residential	10	45	44	13	11.00	1.00	63.00	1000.00
Rejection Acceptance of Restoration of allotment - Deptt Housing	30	0	0	0	0.00	0.00	0.00	0.00
Renting of Premises	10	1327	1206	8	8.00	0.00	78.00	0.00
Renting Permission - Dept Institutional	10	190	183	10	10.00	0.00	65.00	0.00
Submission of Document - Deptt Commercial	3	360	350	3	3.00	0.00	53.00	0.00
Submission of Document - Deptt Housing	3	0	0	0	0.00	0.00	0.00	0.00
Submission of Document - Deptt Industry	3	1572	1495	2	2.00	0.00	119.00	0.00
Submission of Document - Deptt Institutional	3	262	260	3	3.00	0.00	19.00	0.00
Surrender Certificate	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt GHS	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Housing	7	2	2	11	11.00	11.00	11.00	0.00
Surrender Of Plot - Deptt Commercial	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Industry	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Institutional	7	0	0	0	0.00	0.00	0.00	0.00
Surrender Of Plot - Deptt Residential	15	0	0	0	0.00	0.00	0.00	0.00
Time Extension	10	1762	1669	10	10.00	0.00	44.00	0.00
Transfer of Flat House - Deptt Housing	10	4194	3936	13	9.00	0.00	267.00	1001.92
Transfer of Flat or House - Deptt GHS	10	275	272	8	6.00	0.00	76.00	1013.79
Transfer of GH Plot- Deptt GHS	10	2	2	68	68.00	0.00	0.00	1180.00
Transfer Of Plot - Dept Institutional	10	726	710	7	7.00	0.00	36.00	5900.00
Transfer of PlotPermises - Deptt Residential	10	2850	2759	11	7.00	0.00	245.00	1000.00
Transfer Premises - Dept Commercial	10	620	571	8	7.00	0.00	94.00	5900.00
ution Of Lease Deed - Deptt Commercial	3	10	10	6	5.50	3.00	10.00	0.00
	Total	64921	62033

Infrastructure and Industrial Development Authority - NOIDA

64921

62033

5.00

0.00

979.00

1532.43

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Addition Alteration of Sanctioned Map	15	27	25	19	14.00	6.00	91.00	431584.39
Amalgamation of Plots - Post Allotment	50	0	0	0	0.00	0.00	0.00	0.00
Application for Issuance of Unique Id for Private Industrial Park	60	2	0	0	0.00	0.00	0.00	0.00
Application for Right of Way	20	0	0	0	0.00	0.00	0.00	0.00
Application for Seeking Incentive Under Warehousing and Logistics Policy 2022	45	102	52	150	102.00	48.00	397.00	10773.91
Building Plan Approval	15	1463	1232	15	10.00	0.00	236.00	10634.21
Completion Certificate	30	18	15	25	53.50	12.00	12.00	102799.00
Land Allotment System	21	1036	883	34	25.00	1.00	97.00	369.70
Online facility for payment of Dues	1	989	989	1	0.00	0.00	39.00	517822.19
Online payment of reservation money	15	27	27	3	0.00	0.00	40.00	1305837.93
OTS Scheme for Maintenance Dues	5	3885	3885	1	1.00	0.00	315.00	96773.29
Re-Apply for Building Plan Approval Against Rejected Application	15	230	223	10	8.00	0.00	148.00	0.00
Re-apply for Building Plan Approval Against Rejected Application (OBPAS)	15	194	183	31	12.00	0.00	413.00	21670.15
Request for addition of products within same premises use	20	128	111	13	13.00	0.00	42.00	2271.18
Request for Amalgamation of Plots Post Allotment (OBPAS)	50	112	91	40	50.00	31.00	110.00	498018.20
Request for application for subletting of Plot	30	811	685	26	26.00	3.00	105.00	2317.38
Request for change of project within same premises use	20	544	500	12	10.00	0.00	53.00	2175.69
Request for establishment of additional unit within same premises use	30	4	4	49	55.50	20.00	20.00	1180.00
Request for handover of Lease Dead to the Lessee	20	420	362	13	14.00	0.00	55.00	0.00
Request for issuance of certificate for start of production	20	7504	6930	14	15.00	0.00	238.00	2.49
Request for issuance of NOC for permission to mortgage in favour of financial institution	20	5363	5010	9	7.00	0.00	382.00	2.82
Request for lease deed ution and registration	120	9592	8669	62	59.00	0.00	246.00	2255.50
Request for New Sanction Building Plan Application	15	2438	2284	22	10.00	0.00	471.00	172179.13
Request for no dues certificate after full payment	30	1184	1035	15	13.00	0.00	137.00	0.00
Request for outstanding dues position	7	1230	1219	5	5.00	0.00	98.00	0.00
Request for permission for creation of second charge in favour of financial institution	20	55	52	12	10.50	0.00	21.00	0.00
Request for permission for joint mortgage	20	103	95	13	13.00	0.00	87.00	0.00
Request for recognition of legal heir after death of Allottee	30	763	702	20	21.00	0.00	129.00	2648.66
Request for reconstitution Allottee firm company etc	30	923	821	26	26.00	1.00	175.00	3728.85
Request for restoration of plot after cancelation	30	76	57	28	27.00	11.00	97.00	2303.81
Request for Subdivision of Plot (OBPAS)	45	68	54	47	45.00	40.00	114.00	5911.29
Request for surrender of plot and refund of refundable amount	35	130	125	16	14.00	0.00	74.00	0.00
Request for time extension for setting up of Project	30	1448	1344	23	22.00	0.00	147.00	24717.12
Request for transfer of lease deed to financial institution	20	1884	1798	8	7.00	0.00	240.00	2.43
Request for transfer of plot	30	5556	5389	14	10.00	0.00	184.00	788166.42
Reschedulement of Dues	20	0	0	0	0.00	0.00	0.00	0.00
Revalidation of Sanctioned Map	15	0	0	0	0.00	0.00	0.00	0.00
Revision of Sanctioned Map	15	3	3	10	6.00	6.00	18.00	1079645.67
	Total	48312	44854

Infrastructure and Industrial Development Authority - UPSIDA

48491

44857

13.00

0.00

471.00

145026.52

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Approval of surrender certificate	30	0	0	0	0.00	0.00	0.00	0.00
Building Plan Approval	15	160	114	35	10.00	0.00	189.00	861.39
Completion Certificate	30	15	13	125	53.50	29.00	320.00	1691.67
Issuance of No dues Certificate	25	574	564	15	16.00	0.00	71.00	0.00
Issuance of working certificate	90	15	10	68	75.00	66.00	90.00	1000.00
Land Allotment System	21	4357	3678	26	25.00	0.00	203.00	0.00
Mutation of plot after death of allotte	90	44	42	73	76.50	8.00	123.00	3213.32
WaterSewage Connection	15	0	0	0	0.00	0.00	0.00	0.00
	Total	5165	4421

Infrastructure and Industrial Development Authority - YEIDA

5166

4421

25.00

0.00

320.00

108.66

Invest UP

60.00

231.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Front end Land Subsidy under UP FDI Policy 2023	30	19	14	155	121.00	50.00	325.00	0.00
Application for LOC to COE Under IIEPP 2022	30	2	2	147	295.00	0.00	0.00	0.00
Application for LOC to Infrastructure Projects Under IIEPP 2022	30	9	6	88	78.00	0.00	0.00	0.00
Application for LOC under FDI 2023	30	3	0	0	0.00	0.00	0.00	0.00
Application for Mega Mega Plus and Super Mega Industrial Undertakings under IIEPP Policy 2022	30	79	48	187	191.50	102.00	566.00	0.00
Application for Small Medium and Large Industrial Undertakings under IIEPP Policy 2022	30	75	57	119	131.00	64.00	406.00	0.00
Apply for LOC under Bioplastic Policy 2024 for Anchor Units	30	1	0	0	0.00	0.00	0.00	0.00
Disbursement under IIEPP-2022 for Mega and plus (Super mega and ultra mega)	300	5	0	0	0.00	0.00	0.00	0.00
Disbursment under IIEPP-2022 for Large Applications	300	6	1	174	174.00	0.00	0.00	0.00
Front End Land Subsidy Under MMLP 24	60	1	0	0	0.00	0.00	0.00	0.00
Incentive for Manufacturing Unit under EV Manufacturing and Mobility Policy 2022	90	0	0	0	0.00	0.00	0.00	0.00
Incentive for Service Unit under EV Manufacturing and Mobility Policy 2022	90	2	2	99	99.50	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Mega, Mega Plus and Super Mega Industrial Undertakings	30	93	92	7	6.00	0.00	95.00	0.00
Small, Medium and Large Industrial Undertakings	30	434	432	48	57.00	1.00	107.00	0.00
Small, Medium and Large Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Stamp Duty Exemption under FDI Policy 2023	21	10	3	113	101.00	101.00	101.00	0.00
Stamp Duty Exemption under Industrial Policy 2022	21	38	26	54	37.50	1.00	385.00	0.00
	Total	777	683

Invest UP

777

683

60.00

0.00

566.00

0.00

Irrigation and Water Resources Department

0.00

Medical Health Department

148

139

33.00

0.00

769.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Acknowledgement within 72 hrs under UP MSME Act 2020	3	78	60	35	7.50	6.00	37.00	0.00
Common Incentive Under UP MSME Policy 2022	100	965	404	116	79.00	59.00	444.00	0.00
Mukhyamantri Yuva Swarojgar Yojana	7	50911	48570	3	2.00	0.00	178.00	0.00
ODOP Vitta Poshan Sahayata Yojana	7	21907	20895	3	2.00	0.00	124.00	0.00
Stamp Duty Exemption under UP MSME Policy 2022	21	987	751	63	24.00	0.00	513.00	0.00
	Total	74848	70680

MSME Department

74848

70680

2.00

0.00

513.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application form for disbursal of incentives for Small, Medium and Large Industrial Undertakings	30	12	1	387	387.00	387.00	1018.00	0.00
Application form for disbursement of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	2	434	434.50	174.00	969.00	0.00
Application form for Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings	30	2	1	358	358.00	358.00	456.00	0.00
Application form for Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings	30	11	2	527	527.50	387.00	668.00	0.00
Application form for sanction of incentives for Small, Medium and Large Industrial Undertakings	30	43	24	210	182.50	1.00	894.00	0.00
Application form for sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings	30	22	5	222	198.00	16.00	689.00	0.00
Application form for Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings	30	0	0	0	0.00	0.00	0.00	0.00
Application form for Subsidy for Small, Medium and Large Industrial Undertakings	30	7	2	520	520.50	387.00	654.00	0.00
Module for Disbursement -Incentive for Large and Mega Units for IIEPP- 2017	120	2	0	0	0.00	0.00	0.00	0.00
Post COVID-19 Accelerated Investment Promotion Policy for Backward Regions-Application Form for Sanction of Incentive	60	0	0	0	0.00	0.00	0.00	0.00
	Total	101	37

PICUP

101

209.00

1.00

1018.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Authorization and Registration under E-Waste (Management) Rules 2016	120	203	200	37	27.00	1.00	160.00	23333.33
Authorization of Processing Recycling Treatment and Disposal of Solid Waste under the Solid Waste Management Rules 2016	60	34	33	44	23.00	1.00	77.00	60000.00
Authorization under Bio Medical Waste Management Rules 2016	90	53817	53293	8	6.00	0.00	204.00	1971.03
Authorization Under the Construction And Demolition Waste Manegement Rules 2016	90	3	3	126	97.00	97.00	97.00	125000.00
Authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	2684	2605	33	26.00	0.00	177.00	47324.08
Auto renewal of valid Consent to Establish (CTE) issued under Water (Prevention and Control of Pollution) Act 1974 and Air (Prevention and Control of Pollution) Act 1981 only for green Category of Industries	10	7	7	8	11.00	6.00	19.00	4333.33
Auto renewal of valid Consent to Operate (CTO) issued under Air (Prevention and Control of Pollution) Act 1981 only for Green Category of Industries	10	181	179	8	8.00	0.00	58.00	26190.94
Auto renewal of valid Consent to Operate (CTO) issued under Water (Prevention and Control of Pollution) Act 1974 only for Green Category of Industries	10	177	176	7	7.50	0.00	58.00	26666.02
Consent to Establish Under Air and Water Act(NOC)	120	16755	16311	15	11.00	0.00	300.00	12859.89
Consent to Operate under the Air (Prevention and Control of Pollution) Act 1981	120	1051	1049	10	6.00	0.00	192.00	24605.54
Consent to Operate under the Water (Prevention and Control of Pollution) Act 1974	120	950	950	11	7.00	0.00	322.00	27396.86
Consolidated Form for Consent under Water Act 1974 Air Act 1981 and authorization under the Hazardous and Other Wastes (Management and Transboundary Movement) Rules 2016	120	51997	51181	13	9.00	0.00	327.00	58943.43
Intimation under section 29 of Air Act	1	1	1	58	58.00	5.00	58.00	0.00
No increase in Pollution Load	7	90	88	9	5.00	0.00	41.00	0.00
Registration of Refurbishers under the Batteries( Management and Handling) Rules 2016	30	15	15	32	32.00	3.00	63.00	21000.00
Registration under Plastic Waste Management Rules 2016	90	96	96	18	14.50	0.00	144.00	10000.00
	Total	128061	126187

Pollution Control Board

128061

126187

8.00

0.00

327.00

23789.83

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
PWD NOC For Setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
ROAD CUTTING FEE ESTIMATION	7	2168	1874	15	9.00	0.00	209.00	0.00
ROAD CUTTING PERMISSION	7	931	901	18	10.00	0.00	226.00	13381.49
Road Cutting Permissions	7	99	93	66	42.00	6.00	932.00	399257.19
	Total	3198	2868

Public Works Department

3198

2868

9.00

0.00

932.00

16803.42

Registrar Firms Societies and Chits

12740

12626

5.00

0.00

64.00

5000.00

Satharia Industrial Development Authority

18.00

13.00

28.00

590.00

Tourism Department

2442

2221

16.00

0.00

360.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Application for Berthing Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Cargo Terminal Under Logistics and Warehousing Policy 2022	90	16	0	0.00	0.00	0.00	0.00
Application for Inland Vessel Terminal Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
Application for Trucker Park Under Logistics and Warehousing Policy 2022	90	0	0	0.00	0.00	0.00	0.00
	Total	16

Transport Department

0.00

U.P.Expressways Industrial Development Authority(UPEIDA)

68.50

1.00

363.00

14410815.15

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
online delivery of signage license	30	0	0	0	0.00	0.00	0.00	0.00
Online Industrial Water Connection	30	9	9	483	604.00	0.00	4.00	8.33
Trade License	30	251	228	111	37.00	1.00	742.00	6243.24
ULB NOC for setting up of petroleum retail outlet	15	0	0	0	0.00	0.00	0.00	0.00
	Total	260	237

Urban Development Department

260

237

39.00

0.00

742.00

6145.31

Uttar Pradesh Fire Services

69171

59021

5.00

0.00

396.00

0.00

Service Name	Time Limit prescribed as per the Public Service Guarantee Act or Equivalent Act (in Days)	Total no of applications received	Total no of applications processed	Avg time taken to grant approval (in Days)	Median time taken to grant approval (in Days)	Min time taken to obtain approval (in Days)	Max time taken to obtain approval (in Days)	Average fee taken by the Department for completion of entire process of obtaining approval/certificate
Power Connection	372	20719	20417	67	30.00	0.00	1420.00	553159.80
Power Connection (Inactive)	30	0	0	0	0.00	0.00	0.00	0.00
Site Inspection and Estimation Service	30	35310	34251	15	16.00	0.00	569.00	3402.93
Temporary Power Connection	10	0	0	0	0.00	0.00	0.00	0.00
	Total	56029	54668

Uttar Pradesh Power Corporation Limited

56031

54670

18.00

0.00

1444.00

220441.63

Registration/Renewal Granted Dashboard

Department Name

Service Name

Department Wise Licenses/NOC Application Status

Received
48958 Disposed
48318 Pending
640

Queries & Grievances Dashboard

Department Name

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Avg. Time taken for Approval/Disbursal(in Days)

Dashboard

Progress Chart

Total Applied Applications

+

+

=

Online Single Window System Dashboard

Registration/Renewal Granted Dashboard

Department Wise Licenses/NOC Application Status

Queries & Grievances Dashboard

Department Level Grievance Status

Department Experience

Department Wise User Feedback Status

Incentive Granted Dashboard

Sanction of incentives for Small, Medium and Large Industrial Undertakings

Disbursal of incentives for Small, Medium and Large Industrial Undertakings

Sanction of incentives vide Letter of Comfort for Mega, Mega Plus and Super Mega Industrial Undertakings

Disbursment of incentives for Mega, Mega Plus and Super Mega Industrial Undertakings

Subsidy for Small, Medium and Large Industrial Undertakings

Reimbursment of Deposited GST for Small, Medium and Large Industrial Undertakings

Subsidy for Mega, Mega Plus and Super Mega Industrial Undertakings

Reimbursment of Deposited GST for Mega, Mega Plus and Super Mega Industrial Undertakings

Land Alloted against Applications

Land Allotment Report